Cumberland Village Health Care - Medical Office Assistant Job post summary Date posted: July 31, 2026 Pay: From CA$21.00 per hour Job description: Overview The Beaufort Family Health Society is excited to invite applications for the position of Medical Office Assistant at Cumberland Village Health Care—a community-led family practice clinic located in Cumberland, BC. We are a dedicated team, including six Nurse Practitioners, as a part of the Primary Care Network (PCN), our clinic also features a fulltime RN, a part-time social worker, a part-time mental health counselor, and a part-time dietitian. We are currently seeking a full-time MOA to support our busy practice. Characteristics & Attributes: • Reliable and dependable team player. • Kind, compassionate, and friendly demeanor. • Open to direction and eager to learn. • Exceptional listening, comprehension, and communication skills. • Detail-oriented with a focus on accuracy. • Proactive, solutions-oriented, and able to work with minimal supervision. • Ability to maintain composure and communicate effectively under pressure. • Ability to effectively prioritize tasks and manage a multi-line phone system. • Skilled at addressing feedback and conflicts constructively. • Committed to fostering strong relationships with colleagues and providers. Key Responsibilities Patient Care/Clinical Support: • Schedule appointments, greet and check-in patients, and escort them to exam rooms. • Assist patients in completing necessary paperwork (medical history, consent forms, insurance documents, etc.). • Uphold patient confidentiality at all times. • Create and maintain accurate patient charts within our EMR system. • Scan and upload patient documents. • Process payments accurately using the POS system. • Measure and record patients' vitals (height, weight, blood pressure, urinalysis, visual acuity testing). Practitioner Support: • Efficiently fulfill practitioner requests. • Maintain appointment schedules for all practitioners, including allied health providers. • Ensure exam rooms are clean, sanitized, and fully stocked for each appointment. • Maintain inventory of medical and office supplies. • Prepare patient specimens according to lab requirements and coordinate sample pickups. • Set up exam rooms for procedures, clean and process procedural instruments, maintain sterilization (autoclave) logs. Communications: • Review incoming faxes and direct them to the appropriate provider(s). • Accurately complete patient/practitioner forms with attention to detail. • Respond to inquiries via phone and in person in a helpful and respectful manner. • Collaborate with other healthcare facilities as necessary. To learn more about our clinic, please visit our website at cvhc.ca. Beaufort Family Health Society and Cumberland Village Health Care appreciate all applicants however, only those selected for an interview will be contacted. Benefits: • Dental care • Extended health care • Life insurance • On-site parking • Paid time off • Vision care Work Location: In person

Clinic Manager — Cumberland Village Health Care We invite you to join our team as Clinic Manager at Cumberland Village Health Care, a beautifully crafted, west coast–style clinic located in the heart of Cumberland, BC. Tucked between the Beaufort Mountains and the Salish Sea, Cumberland is one of the Comox Valley’s most beloved small communities, a former coal-mining town turned outdoor-lovers’ haven, known for its forested mountain-bike trails, its historic downtown, and a community spirit that shows up in everything from the farmers’ market to the local arts scene. Just minutes from Comox Lake, the ski hill, and the ocean, and a short drive from Courtenay and Comox, this is a place where people choose to put down roots , and where we believe health care should feel just as rooted in community. The Beaufort Family Health Society The Beaufort Family Health Society was formed in 2022, in response to the absence of primary care services in Cumberland. With tremendous support from the community it serves, the Society built a non-profit, community-led model of primary health care designed to be sustainable for the long term care that is truly shaped by, and for, the people of Cumberland. Cumberland Village Health Care Cumberland Village Health Care is owned and operated by the Beaufort Family Health Society. We provide primary care services to residents of Cumberland and the Comox Valley. The Society opened Cumberland Village Health Care in September 2023, and estimates serving over 5,000 patients at full capacity. As Clinic Manager, and an integral part of the team, we invite you to be part of our Vision, and to embrace the Values that guide everything we do. Vision Cumberland community members have equitable, responsive, and comprehensive health care close to home — care that is shaped by the community, meets diverse needs, and supports whole-person health across the lifespan. Values • Respect: belonging, inclusive, shared commitment, responsibility, relationships. • Empathy: curiosity, compassion, grace, dignity. • Collaboration: cooperation, connection, team work, harmony. • Resilience: adaptable, flexible, dependable. • Safety: physical, psychological, cultural, and social.   Position Summary: The Clinic Manager (CM) works collaboratively and collegially with the Medical Lead (ML) of Cumberland Village Health Care and the Executive Director (ED) of the Beaufort Family Health Society. The CM is responsible for the clinic management of Cumberland Village Health Care and its operations in alignment with the Vision, Mission and Values set by the Beaufort Family Health Society. Duties and Responsibilities of the Clinic Manager Leadership, Strategic Planning and Organizational Support • In conjunction with the ML & ED, provides input into strategic leadership and operational risk management of the clinic, and supports the effective office management of Cumberland Village Health Care • Reflects the Society’s Vision, Mission, and Values in their work with enthusiasm and commitment. • Leads and promotes commitment of clinic staff to the Society’s Vision, Mission, and Values • Assists in the development, establishment and implementation of goals, objectives, policies, procedures, and systems for operational areas of the Cumberland Village Health Care clinic. • Participates in the development of long-range strategic plans, such as the Society Strategic Plan and Annual Service Plan • Leads the development and implementation of clinical policies and procedures with input from the CD(s), staff and other providers. • Receives and responds to patient feedback, informs the CD(s) of any patient feedback, and seeks support to manage and address patient feedback of the CD(s)/ ED as needed. Human Resources • Manages employee recruitment; learning and development; and benefits administration of Society employees; performance reviews, awards and recognition and disciplinary actions; employee records and personnel files. • Develops and maintains Medical Office Assistant job descriptions. • Manages Medical Office Assistant schedules in coordination with operational requirements. • Identifies Medical Office Assistant staffing requirements to maximize operational efficiency and recruits Medical Office Assistants as needed • Conducts regular performance reviews and works with Medical Office Assistants to set goals for learning and development • Sets personal goals for learning and development. • Recommends employee performance-based wage revisions to the ED and implements if approved. • Maintains confidential employee records and personnel files. • Maintains working knowledge of legislation on employee and patient rights and updates policies and procedures as needed. Finance • Reviews the overhead budget and cash flow with the ML & ED monthly. • Assists with developing the annual overhead budget. • Manages payments and recordkeeping for products and services using POS system, cash, etc. • Manages day-to-day bookkeeping tasks as needed. • Regularly reviews expenses for efficiencies and savings. • Provides information to support the annual financial audits as required • Supports the ED and bookkeeper to troubleshoot issues with financial statements related to clinic transactions. Administration • Performs periodic audits of the EMR to ensure data quality and user compliance with confidentiality policies. • Manages internal files and servers to ensure information security. • Manages internal communication systems including phone tree and voicemail. • Manages clinic access and security • Maintains clinic website. • Ongoing development of clinic operational procedures manual for employees. • Manages all third-party and private pay billing and forms. • Reviews patient requests for access to information and release of health records. • Liaises maintenance personnel as needed. • Manages inventory of medical and office supplies and equipment. • Responds to patient and public inquiries about our services in a timely manner. • Assists the ML with utilizing data to analyze clinic performance and improve outcomes Position includes a comprehensive benefits package Starting salary $30.00/hr.

We are looking to add to our team in the beer and wine store. The position available will be evening shifts 3-4 days a week. Experience with cash handling and customer service is an asset.

We at Rupert Cleaners & Laundry, are looking for motivated individuals that are willing to perform housekeeping duties aboard BC Ferries upon each arrival into Port Hardy. These individuals will be instructed by our supervisor to clean the staterooms and make up new linens for each stateroom aboard the vessel. Each shift is a 4-hour shift. Each shift is a 4-hour shift. Current rate of pay is $25.08 per hour, or $100.32 per shift ( possible overtime ) June 1st – September 30th approx. 60 - 64 hours per month, 15 - 16 shifts per month

Looking for Care Aid for a 35 year old friendly, personable quadriplegic in private family home. Multiple shifts to choose from ranging from part-time to full-time including: Monday-Friday Day Shifts and/or Saturday/Sunday Day Shifts. Manual lifting required, however, lifting is fairly easy due his small size (70lbs).

MAIN RESPONSIBILITIES: Prepare yummy and aesthetically appealing plated vegan meals for a group of up to 25 guests, following the existing recipes Custom meal planning and preparation Food inventory and purchasing Food preparation demos (will train) Do dishes and keep the personal station clean Kitchen deep clean/ set-up/ organizing for the next group Additional tasks may be assigned (e.g., new staff training, updating the recipe book, updating the kitchen prep sheets, leading a kitchen staff safety training session, etc.). Note: the duties are shared with other cooks and will be updated as needed. The list is not exhaustive. LOCATION AND FACILITIES PICTURES: https://healthretreat.box.com/s/myrmx5aju2sy4qlp95npuix0a1mhp760 DRINKS AND MEALS PICS: https://healthretreat.box.com/s/i6fa3y0z6djizwl0hwcbuunhhe0xws5b ADDITIONAL RESPONSIBILITIES: Team spirit: We are a small team that supports and helps each other. Everyone in our kitchen does both cooking and cleaning/dishes. You'll be cross-trained in all kitchen/ housekeeping department shifts. We are looking for a hard-working person who enjoys a variety of tasks, has no job/ task below them, and will happily help with whatever is needed, including cleaning the washrooms. INTERMITTENT HOURS: The work is available during Fresh Start Retreats, and you are off in between. So you’ll work about 3 weeks in a row, alternating with 3 weeks off. We run eight 3-week programs per year, scheduled far in advance. There is a longer break/layoff from the end of November until approximately January 10th, as we are off during that time. Please see the Program Dates: https://www.healthretreat.ca/health-retreat-dates/ IMPORTANT TERMS: Our ideal candidate is someone who loves hands-on food preparation, is interested in a healthy lifestyle/vegetarian nutrition, and enjoys learning/sharing about it (you do not need to be an expert; we will train). Since the position is intermittent, you must have a solid 2nd source of income or a spouse's support. WARNING! This position is not a good fit if you are a sole breadwinner. It will not be enough to cover the bills, as it isn't full-time. Lodging is not provided. We are renting the retreat space and do not own it. The candidate must be local or willing to relocate at their own cost. We can provide temporary accommodation in the owner's house. PERKS: free super-healthy organic vegan meals; 1 infrared sauna session per program (value $400 per year); spa services and health supplements at a cost (up to 40-50% savings); free onsite gym access during program dates. Occasional tips from guests (not guaranteed). ADVANTAGES OF WORKING WITH US: Seeing the health transformation of the guests and making a difference! Healthy environment, work with top-quality food ingredients, immaculately clean kitchen and a variety of tasks. Small guest groups, positive vibe, an incredible team with a great sense of humour, and a beautiful oceanfront facility with stunning views. APPROXIMATE HOURS: 20-35 hrs., three to five 6-8-hr. long shifts per week - during the 3 weeks you work. Note: If large groups or understaffed, may be slightly more; with small groups, slightly fewer hours and shifts. SHIFT HOURS: Morning Shift 7:00 a.m. to 2:30 p.m. (with large groups, may extend by 1-2 hours). Evening Shift 1:00-7:30 p.m.(with large groups, may extend by 1 hour). Minus a 30-minute break. Shopping shifts and some other shifts are shorter. Most shifts are morning ones, but you need to be able to work evening shifts when needed. The length of shifts may vary depending on the group size and other needs. Shifts may be shortened or extended as needed.

*Prepare and cook menu items according to recipes and restaurant standards. *Maintain cleanliness and organization of the kitchen area. *Adhere to food safety and sanitation guidelines at all times. *Assist with inventory management and stock rotation. *Collaborate with other kitchen staff to ensure smooth operations.

The successful applicant will need to be available on weekdays and weekends. Flexible Roster is in place for all days. Qualifying applicants will receive Medical Benefits, Kitchen Tips, and other group benefits. We are looking for 2 cooks, one for breakfast and one for dinner. Breakfast shift is 6am - 12pm / Dinner shift is 3pm - 9pm Reliable transportation - Must be able to speak English and communicate well - Must be able to follow instruction from Head chef and sous chef. If you are in a culinary program, your hours will go towards your Red Seal after probationary period

Urgently hiring 2 persons, full time position Starting with $20/h after probation and will be raised shortly, but it will depend on the performance. • Positive • Active • Cheerful • Energetic

Any person who can start working sooner is preferred.

Daily sales reports, ordering, scheduling, cleaning , and serving customers,

49 North Helicopters is seeking experienced helicopter pilots to join our team for the 2026 summer season and beyond. Working closely with fellow pilots, the Chief Pilot, and dispatch, successful candidates will support base operations flying the Bell 206 and/or AS350. With operations now servicing the Williams Lake, BC area, this position offers strong opportunities for growth within the company. Pilots may have the chance to support a wide range of operations across multiple bases, including forestry, ministry work, tourism, logging, fire suppression, passenger transport, heliskiing, and emergency rescue. This role is ideal for professional, safety focused pilots looking to build long term careers with a growing company and diverse operational environment. Responsibilities: -Report to the Chief Pilot and Operations Manager -Support various types of base operations -Operate the helicopter safely and in full compliance with all regulations set out by Transport Canada and company policies -Conduct pre-flight inspections, daily flight logbook entries, and post-flight checks in accordance with company procedures -Perform scheduled and unscheduled flights in support of daily operations -Excellent verbal and written communication skills We offer: Competitive pay ($60 - $70 / hr) and employee benefits In-house maintenance and field support Advancement in training and continued development (SAR, Class D, egress, etc.) Opportunity for year-round employment

This position includes a comprehensive 100% employer-paid benefit package, enrolment in our defined benefit pension plan (Municipal Pension Plan), and three weeks of paid vacation. Please note this is a temporary position, covering a leave of absence estimated to last until October 2027. Applicants must be authorized to work in Canada and at our organization on an ongoing basis. The John Howard Society of North Island welcomes applications from all qualified applicants including but not limited by those of any gender, race, orientation, or disability. Multilingual skills and multicultural competence are assets. The John Howard Society of North Island is an employment equity employer. Two completed, acceptable criminal record checks are required. One from the Criminal Records Review Program through the Ministry of Public Safety and Solicitor General and one from the Canadian Criminal Record Search of the RCMP National Repository of Criminal Records, the Canadian Police Information Centre, and the Police Information Portal. This position requires union membership with Health Sciences Association. All union JJEP/Paraprofessional positions are subject to wage grid levels. Positions begin at Step 1 and are increased to Steps 2 through 4 based on number of hours worked. Job Description -Job Title: Clinical Counsellor -Work site: Campbell River, Courtenay -Program: Full Time Attendance Programs, 180 Degrees, Foundry CV -Benchmark: Clinical Counsellor -Grid level: Grid 16, Paraprofessional -Reports to: Program Manager - Monday to Friday, 8:30 a.m. to 4:00 p.m. 35 hours/week Summary Working as part of a frontline team, develops, implements, and maintains behavioural intervention strategies and programs for clients and provides support to youth to facilitate successful living in the community. Key Duties and Responsibilities To perform the job successfully the Clinical Counsellor must be able to perform consistently each essential duty satisfactorily. Other related duties may be assigned. -Interviews clients to assess social, psychological, emotional, and/or behavioural issues affecting clients. Identifies core areas of concern to be addressed by counselling. Provides individual counselling as necessary. -Identifies, assesses, and monitors clients’ needs in conjunction with other service providers, including program staff team members. -Develops, implements, and maintains individual behavioural intervention strategies and programs to allow clients to more fully and actively participate in community life. -Develops and implements counselling plans and interventions using a variety of therapeutic counselling techniques drawn from theoretical frameworks such as family systems, solution focused, narrative, psycho-dynamic group work, and advanced group counselling techniques to resolve identified problematic behaviours. -Adheres to the principles of Integrated Case Management and client centered services. -Formulates and facilitates support groups in program areas for clients and/or their families as required. -Provides consultation to those working with client cases i.e. social workers, probation officers, caregivers, other professionals, and John Howard staff. -Liaises with and/or promotes the interests of clients with other community service providers and professionals as required. -Regularly attends weekly internal case management meetings and participates in Integrated Case Management as needed. -Participates in staff training sessions. Engages in prevention activities by networking, consulting, and doing public relations as required. -Identifies crisis situations and implements interventions to deal with such episodes. -Applies a comprehensive understanding of emotional management core issues to the development and implementation of emotional management strategies with individual youth in collaboration with the program staff team. -Keeps current on literature and research in the field. Provides up-to-date best practice information. -Maintains related records and prepares reports. -Performs other related duties as required.

Start Date: September 14, 2026 49 North Helicopters is seeking a hard-working and self-sufficient person to join our team as our Inventory and Tech Records Assistant. Working closely with the Chief Engineer and Person Responsible for Maintenance, this role will cover typical duties pertaining to a shipper-receiver, inventory clerk, and aviation technical records clerk. 49 North Helicopters is a growing company with over 20 employees and three bases of operation in British Columbia. This position offers strong opportunities for growth in a dynamic and supportive environment. This role is ideal for a detail oriented, organized professional looking to build a long-term career with a growing aviation company. We offer: • Competitive pay based on experience ($20 - $25 / hr) and employee benefits after the probationary period. • On the job training, mentoring and continued development. • Full-time and year-round employment. Responsibilities: • Report directly to the Chief Engineer. • Arrange shipping, prepare bills of lading, customs forms, and other shipping documents. • Receive goods, inspect packages against invoices, record any shortages or damages. • Maintain and track inventory at regular intervals. • Resolve inventory discrepancies and ensure that parts are properly stocked. • Manage sign-out sheets and update online inventory to reflect paper records. • Create purchase orders for helicopter parts, tools, and other required equipment. • Assist with data entry of maintenance work orders, ensuring accurate organization of records to company and Transport Canada requirements. • Transcribe aircraft journey logs to online tracking systems • Update parts and equipment tracking to ensure compliance with aviation regulations. • Carry out additional duties as assigned.

Burley Hauling looking to expand their team of dedicated HD Mechanics on Vancouver Island. We are currently hiring for: • Red Seal or Apprentice HD Mechanic to work on highway, chubby and fat logging trucks What We Offer: • Competitive wages • Opportunities for training and advancement • Steady long-term work • Local operations in the Campbell River/Sayward areas Our shop is based in Campbell River. Please email resume and references to [email protected]

Benefits after probationary period

ABOUT NORTH ISLAND MÉTIS North Island Métis (NIMA) was founded in November 1996 to represent the interests of Métis people residing in northern Vancouver Island, from Black Creek to Cape Scott. NIMA's mission is giving voice for Métis people. Our vision is recognition as an essential partner in all decision making that impacts Métis people. We value: • Bringing Métis people together in community. • Lifting up Métis people through service for all. • Providing enhanced care to those with the greatest need. • Enhancing the cultural knowledge of the Métis community. • Fostering good relations with the community at large. • Ensuring equity and inclusivity for all Métis people, regardless of their gender identity, expression, sexual diversity, ability, or socioeconomic background. • Cultivating a Métis community where every member thrives as part of a proud nation. JOB OVERVIEW NIMA is seeking a creative, adaptable, and technologically proficient individual to support the organization's communications, digital platforms, and technology needs. This role supports both internal operations and public-facing initiatives. The successful candidate will develop and maintain digital resources, provide day-to-day technology support, and contribute to a clear, consistent, and engaging online presence. The position helps ensure that organizational communications, digital platforms, and technology systems remain effective, accessible, and aligned with organizational priorities. This is a flexible, multi-disciplinary position that can be shaped by the successful candidate's skills and experience. Responsibilities may include content development, graphic design, website management, digital outreach, and technology support. The successful candidate will be comfortable working across multiple areas, managing competing priorities, and identifying opportunities to improve systems, processes, and communication practices. The position reports to the Cultural Programs, Communications, and Technology Manager. This is a part-time position with an expected schedule of 15–30 hours per week, with compensation based on experience. The language of work is English, and the position is based at our main office at 740 Robron Road in Campbell River, BC. RESPONSIBILITIES Communications & Content • Develop and maintain content for the organization's website, social media channels, newsletters, and other public-facing materials. • Create graphics and other visual materials to support programs, services, events, and organizational initiatives. • Support outreach, promotion, and community engagement activities across the organization. • Ensure materials are accurate, accessible, and reflective of organizational values and priorities. Website & Digital Platforms • Maintain and update the organization's website and other online platforms. • Manage online information, resources, forms, and other web-based services. • Support the implementation and administration of digital tools and platforms. • Monitor website, social media, and other digital performance metrics to identify opportunities for improvement and support informed decision-making. Technology & Systems Support • Provide day-to-day technology support to staff, including troubleshooting hardware, software, connectivity, and user issues. • Assist with the setup, maintenance, and organization of office technology and digital resources. • Support staff in the effective use of organizational software, systems, and digital platforms. • Research, evaluate, and recommend technology solutions that improve organizational efficiency and service delivery. Organizational Support • Collaborate with staff across the organization to support communications, technology, and operational initiatives. • Assist with the digital and technical requirements of programs, events, workshops, and community activities. • Prepare reports, presentations, and other materials to support organizational initiatives. • Maintain working knowledge of NIMA programs, services, and community priorities. ADDITIONAL NOTES • Candidates must be willing to work flexible hours as required. • Must provide a current Criminal Record Check. • Pursuant to section 41 of the BC Human Rights Code, preference will be given to applicants who are Métis, or other Indigenous.

Weekdays 8-5, reliable, dependable, detail oriented. DL, transportation to office.

Currently Hiring for: Just Cozy, Driftwood Mall CONTRACT POSITION: Sept 18th-Jan 17th/27 The Store Manager is responsible for generating sales by providing the customer with an exceptional shopping experience. The Store Manager maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. We are looking for a team of individuals to sell and promote our merchandise through execution of the “Spirited Service” standards. Store Manager is responsible for completing the sales generation and operational functions of the store. Are you an Individual who works well in a team environment, creates energy and excitement around shared goals and values, contributes to an environment of trust and respect, acts with urgency and integrity, demonstrates flexibility? If you welcome new challenges, have a drive for success and embrace the responsibility of leadership, then you belong with us.

North Island Employment is currently accepting applications for a full-time, in-office Employment Counsellor (Resource Centre) in our Campbell River office. Offering a wage range of $30.91 - $32.79 per hour. This is an excellent opportunity to work in an exciting, client-centered career with an award winning organization! As a diverse and inclusive employer, we are always open to hearing from anyone interested in the great work we do with our clients and the community! Who we are… Connecting people with work since 1986. With 35 years in business, North Island Employment is a cornerstone in communities building extensive partnerships with businesses, other organizations, communities and individuals in Campbell River and across Vancouver Island North. These partnerships are integral to our ability to assist people to build self-sufficiency through active and sustainable participation in the labour market and assist employers to hire the right people, with the right skills at the right time contributing to a strong, resilient and healthy community. As an award winning organization, North Island Employment is a respected leader in workforce development and has been the recipient of numerous nominations and awards that include Business of the Year (26-49 employees) and Diversity Leadership at the Campbell River Chamber of Commerce Business Awards of Excellence along with provincial recognition as Career Development Organization of the Year by the BC Career Development Association and Employment Organization of the Year by the Association of Service Providers for Employability and Career Training. Our culture is one of personal and professional excellence, mutual respect, collaboration and commitment to people and community. In addition competitive wages, extended health and dental, health and sick days, RSP matching, and 3 weeks’ vacation to start, are part of the total compensation package for eligible staff. Why Campbell River… Voted one of the Best Cities for Work in B.C. by BC Business magazine in 2018 and surrounded by majestic mountains and spectacular views of Discovery Passage, Campbell River offers a rare combination of a welcoming small town feel with large city amenities. From summer markets and events in Spirit Square to a very active arts and culture community to year-round world-class recreational opportunities and truly affordable housing options, the Campbell River lifestyle is unparalleled. The community is served by a brand new hospital, ferry terminal to the Discovery Islands, Campbell River Airport (YBL) with daily flights to Vancouver in 35 minutes, municipal broadband infrastructure, a School District with innovative programs, and North Island College that boasts over 70 programs in seven areas of study. Check out all the great things Campbell River has to offer by visiting: http://www.campbellriver.ca/discover-campbell-river or https://www.campbellriver.travel/ Who you are… As a professional, you pride yourself on the following attributes: • You genuinely enjoy working with a diverse range of clients. • You are easily able to engage clients and keep them engaged through your work with them whether 1-1 or in a group setting. • You love learning and are not afraid to ask questions. • You are organized and have the ability to consistently manage your time. • You love to learn new technologies, programs, and policies. • You have excellent data management and documentation skills. • Your collaborative approach to the team you work with make people want to work with you. The Role… The Employment Counsellor – Resource Centre position reports to the Regional Manager, Client Services and works closely with the Client Services Coordinators to provide employment services to unemployed and/or underemployed people. This position is part of a coordinated client engagement team supporting the Front Desk and Resource Centre. This role provides support to a diverse range of clients (including those who may have multiple barriers to employment) accessing self-serve services in the busy Resource Centre including: providing support to clients working on the computer and accessing phone and photocopying; making referrals to support clients in their transition to employment; assisting with self-serve workshops; posting employer job postings and providing regular rotating coverage at the front desk. This position is familiar with various service delivery channels including virtual and WorkBC Centres and uses a client-centered approach to service delivery. This position is responsible for taking personal initiative for staying up to date and following WorkBC Policy and ICM requirements to ensure accurate data entry and documentation standards. Key Duties and Responsibilities • Regular and rotating coverage at the front desk and in the Resource Centre as part of the client engagement team; • Ensure users of the Resource Centre are using facilities for job search related activities; • Maintain the security precautions and routines of the Resource Centre; • Facilitate the delivery of self-serve employment related workshops (i.e. resume building; cover letters; interview skills; labour market information, essential skills etc.) through virtual and in-person means; • Provide support for clients registering for a BCeid and accessing the Online Employment Services portal which all clients are required to complete (self-serve or case managed); • Provide support and assistance to self-serve clients of the Resource Centre in accessing job postings, using the computer lab, word processing, Internet, occupational and labour market information, academic/re-training information, etc; • Assist clients in resume and cover letter preparation; • Assist clients to research employers in the community that are suitable for clients' abilities and interests for either paid or volunteer work; • Maintain up-to-date information and resources in the Resource Centre; • Take job posting information from employers and post job postings on physical and online job board; • Assist with compilation and updating of local labour market information; • Ensure the Resource Centre is organized and a professional working space; • Perform other related duties as required. • Assist with community networking (i.e. building lines of support and making cross-referrals with other social and educational agencies). • Other duties as required.