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/ hour (
$25.08 per hour
)
Details
We at Rupert Cleaners & Laundry, are looking for motivated individuals that are willing to perform housekeeping duties aboard BC Ferries upon each arrival into Port Hardy. These individuals will be instructed by our supervisor to clean the staterooms and make up new linens for each stateroom aboard the vessel. June – September approx. 60 hours per month Each shift is a 4-hour shift. Current rate of pay is $25.08 per hour
Qualifications & Experience
**Transportation to and from worksite is a definite asset**
/ hour (
28/hr + Tips
)
Details
2 positions available - Accommodation NOT provided, we are located in the town of Campbell River, BC. Opening May and running until October. •Chefs will be on rotation, week on/week off type schedule. •Set menu but open to changes before season start. Some lunch services may be requested from time to time but very rare. •Typical meal rotation is: 2 appetizers per evening, a side salad per evening, chicken 1st night, ribs 2nd night, fish 3rd night. •Must be comfortable cooking in front of and liaising with guests, kitchen is located in guest area. Could serve anywhere between 2 - 26 guests.
Qualifications & Experience
• Experience cooking for 12 - 18 (all served at the same time) • Able to adapt and think on your feet • Experience in gluten free/vegetarian substitutes is a plus (but rarely needed)
/ hour (
$21 - 25
)
Qualifications & Experience
Experience is not required, willing to be trained, Passionate in cooking. Work as a team to ensure quality service.
/ hour (
Minimum to $23 per hour
)
Details
-Prepare and cook meals -Ensure all food is prepared in a timely manner while maintaining high quality -Maintain cleanliness and organization of the kitchen area -Adhere to food safety and sanitation guidelines at all times -Assist with inventory management and stock rotation
Qualifications & Experience
-Completion of high school -Completion of college or other program in cooking or Several years of commercial cooking experience -High interpersonal skills
/ hour (
$51.33/hour
)
Details
Job Description: To repair all mobile mechanical systems and equipment. This position shall provide support to all mobile maintenance tasks within this operation. To contribute to the efficiency of the operation by identifying preventive maintenance tasks for equipment and maximizing availability. This position will be filled by a suitably qualified person. Provincially recognized trade certification as a Heavy Duty Mechanic. Must have a high skill level in maintenance of mobile equipment. Additional upgrade in hydraulics would be an advantage. Physical requirements include being able to climb ladders and work at heights associated with conveyors and plant. Qualifications:  Prior experience working on Wheel Loaders, Tracked Excavators and Dozers. Experience with wheel scrapers will be considered a strong asset  Previous mining experience an asset  Valid Interprovincial Red Seal Journeyperson’s Heavy Duty Mechanic Qualification, but will consider 3rd year apprenticeships  Valid Driver’s License  Strong interpersonal Skills  Able to work as both part of a team and independently with minimal supervision  Preference given to residents of the North Island  Must be able to pass pre-employment and pre-access drug and alcohol screening and background checks.  Prior experience with computer and maintenance software Hourly wage is $51.33 plus premiums and competitive benefits package. Interested Candidates may apply by dropping off a resume in person (between 8AM-4PM) Orca Sand & Gravel LP 6505 Island Highway, Port McNeill BC OR Email a resume to [email protected]
Qualifications & Experience
Qualifications:  Prior experience working on Wheel Loaders, Tracked Excavators and Dozers. Experience with wheel scrapers will be considered a strong asset  Previous mining experience an asset  Valid Interprovincial Red Seal Journeyperson’s Heavy Duty Mechanic Qualification, but will consider 3rd year apprenticeships  Valid Driver’s License  Strong interpersonal Skills  Able to work as both part of a team and independently with minimal supervision  Preference given to residents of the North Island  Must be able to pass pre-employment and pre-access drug and alcohol screening and background checks.  Prior experience with computer and maintenance software
/ hour (
$250 Day Rate
)
Details
Camp Watchman / Boat Operator We are seeking a reliable and self-sufficient Camp Watchman for a remote camp position. This role is ideal for someone who enjoys working independently, has strong practical skills, and is comfortable operating a boat in a coastal environment. What We Offer: •Food and accommodations included •Unique opportunity to live and work in a remote camp setting •Varied, hands-on work in a scenic environment Key Responsibilities: •Transport crew to and from camp & job site by boat as required •Monitor and maintain camp safety and security •Perform general maintenance and odd jobs around camp (repairs, upkeep, etc.) •Ensure equipment and facilities are in good working order
Qualifications & Experience
Requirements: •Valid SVOP (Small Vessel Operator Proficiency) certification •Comfortable and experienced operating a boat in local waters •Ability to work independently and manage time effectively Assets: •Level 3 First Aid certification •General maintenance and repair skills •Previous remote camp or marine experience
/ hour (
$58 - $70 / hour
)
Details
49 North Helicopters is seeking experienced helicopter pilots to join our team for the 2026 summer season and beyond. Working closely with fellow pilots, the Chief Pilot, and dispatch, successful candidates will support base operations flying the Bell 206 and/or AS350. With operations now servicing the Williams Lake, BC area, this position offers strong opportunities for growth within the company. Pilots may have the chance to support a wide range of operations across multiple bases, including forestry, ministry work, tourism, logging, fire suppression, passenger transport, heliskiing, and emergency rescue. This role is ideal for professional, safety focused pilots looking to build long term careers with a growing company and diverse operational environment. Responsibilities: • Report to the Chief Pilot and Operations Manager • Support various types of base operations • Operate the helicopter safely and in full compliance with all regulations set out by Transport Canada and company policies • Conduct pre-flight inspections, daily flight logbook entries, and post-flight checks in accordance with Company Procedures: • Perform scheduled and unscheduled flights in support of daily operations • Excellent verbal and written communication skills We Offer: • Competitive pay ($58 - $70 /hr) and employee benefits • In-house maintenance and field support • Advancement in training and continued development (SAR, Class D, egress, etc.) • Opportunity for year-round employment
Qualifications & Experience
Minimum requirements: • 1,500 hours PIC • Valid Class 1 Medical • Canadian Commercial Pilot License – Helicopter • B206 or AS350 endorsement • Experience in mountain flying and precision external-load operations
/ hour (
$21/hr DoE
)
Details
This is a full-time seasonal position. Wage is depending on experience. Prepare quality, consistent and well-presented food items. Ensure all guidelines and recipes outlined from the head-chef are met and adhered to. Prepare and stock for daily operation. Maintain organization, cleanliness and sanitation of the workspace and equipment.
Qualifications & Experience
•Must be able to work in a fast paced environment, as part of a team or independent. •Experience an asset! •FoodSafe 1 required.
/ hour
Qualifications & Experience
*Valid Class 1 Driver’s Licence with air brake endorsement. * Clean driver’s abstract and proven safe driving record. * Minimum 2–5 years of heavy haul or logging truck driving experience preferred. * Experience operating on active forestry roads and mountainous terrain. * Strong understanding of load securement practices and transportation regulations. * Ability to work independently with minimal supervision. * Mechanical aptitude and ability to identify equipment issues. * Proficient in radio communication and electronic logging systems. Preferred Qualifications: * Previous experience hauling logs on Vancouver Island or coastal British Columbia. * Knowledge of radio calling protocols for industrial forestry roads. * Occupational First Aid certification is an asset. * TDG certification is an asset. * Experience with self-loading or off-highway configurations is considered an asset.
Details
You’ll be responsible for washing the dishes, the floor and the mixers as well as some other general cleaning. Opportunity to work up to full-time hours.
Qualifications & Experience
• Must be able to work in a fast paced environment • Must be a team player
/ hour (
$29.24 per hour
)
Details
Join Island Health as an Inter-Facility Porter. As the Inter-Facility Porter, you will utilize a computerized dispatch system to assist patient care staff by transporting patients and their belongings to various destinations within the hospital or to another facility. You will administer first aid as required, and perform a variety of duties relating to distribution and transportation of hospital items such as laboratory specimens, blood and blood products, charts, pharmaceuticals, and medical and surgical supplies and the movement of equipment such as beds, commodes, walkers, lift equipment, and medical gas cylinders. You will complete record keeping functions associated with distribution duties and you will be responsible for performing all deliveries and returns of medical rolling stock to/from the equipment depot. You are also responsible for the cleaning processes associated with each piece maintained by the sites equipment depot and sending in work orders for repairs on said equipment. Other duties include general clerical duties as required and maintains a clean, safe and tidy work area. Island Health offers competitive wages, an employee wellness and family assistance program, and many other benefits. Apply today!
Qualifications & Experience
Grade 10, plus one year of recent, related experience (or equivalent). Valid B.C. Class 4 Driver's License (Restricted).
/ hour (
$25.82 per hour
)
Details
Join Island Health as a casual Driver. As the Driver, you will be responsible for the operation, loading, and unloading of a van, light truck, or trailer, to pick up, transport, and drop off garbage, linen, ward supplies, office furnishings, recyclable materials, food products, laboratory specimens, bio-hazardous material, information material, and other items according to defined schedules, request log, or dispatched instructions. This position supports Port Hardy Hospital, Port McNeill Hospital, Port Alice Health Centre and surrounding islands. A valid Class 5 vehicle license is required. Learn more and apply today!
Qualifications & Experience
Grade 10 (or equivalent). Valid Class 5 vehicle license.
/ hour (
$18.74-20.72 per hour
)
Details
Mid Island Co-op is hiring a part-time Customer Service Representative for our Gas Bar in Port Hardy, British Columbia. Are you committed, outgoing, reliable and love being in service for our community? Do you strive to create exceptional customer experiences in the retail industry? This may be the job for you! Things you’ll do: - Represent Mid Island Co-op by being an ambassador and demonstrating our values of Excellence, Community, and Teamwork. - Assist management in the operations of the store, including but not limited to handling customer transactions, responding to customer questions and concerns in a professional manner, creating displays and stocking shelves, and ensuring store and merchandise are neat and organized. - Maintain a safe, efficient, and positive work environment while adhering to company policies, procedures, and standards. Who we are: Mid Island Co-op is a different kind of business. If you’re a member, you’re an owner. We support and invest in our community because we live here too. With gas bars, liquor stores, and grocery stores located throughout Central and Northern Vancouver Island, we pride ourselves on providing quality services and products to our customers. At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. Please note that all positions require a criminal background check, and our safety-sensitive positions will require pre-employment alcohol and substance testing (paid for by Mid Island Co-op). We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.
Qualifications & Experience
Apply to become a Customer Service Representative today if you're a team player with strong communication skills, and you can lift, push, and pull up to 50 lbs. Previous retail experience is preferred, and propane and/or FoodSafe certification would be an asset.
/ hour
Details
Oso Berry Farms is seeking a Commercial Farm Worker Van or Bus Driver to safely transport farm workers between employee housing, worksites, and other approved destinations as needed. The driver will operate a commercial bus and follow scheduled routes based on production needs. We currently have part-time or full-time opportunities available, and additional hours may be available assisting with non-driving responsibilities depending on operational needs. The position may be based in Black Creek or Campbell River, depending on applicant availability. Key Responsibilities •Safely transport farm workers between housing locations, farm worksites, and other approved destinations •Follow established routes and schedules based on operational needs •Ensure passengers follow safety procedures, including proper seatbelt use •Conduct required pre-trip and post-trip vehicle inspections •Maintain accurate logs and compliance documentation •Monitor vehicle condition and report maintenance needs •Assist with transporting workers to approved appointments or errands when required •Support basic housing or farm maintenance tasks as assigned (additional hours may be available) Working Conditions: This role involves driving for extended periods and working outdoors around farm operations. Drivers must be able to perform safety procedures and assist with emergency evacuations if necessary.
Qualifications & Experience
•Be in possession of a valid British Columbia Class 5 driver’s license, •Clean driving record •At least 1 year of licensed driving experience •Minimum age 19 years •Ability to follow transportation safety regulations and company policies •Ability to communicate in English and maintain required documentation •Strong attention to safety and passenger responsibility
/ hour (
$34.34 plus 12% in lieu
)
Details
What You Will Do: You will play an important role in keeping City facilities clean and looking their best. The duties are janitorial in nature, and include, but are not limited to, washing, waxing, and polishing floors, vacuuming, and extracting carpeting, picking up supplies, cleaning washrooms, emptying waste baskets, cleaning windows, dusting, replacing burned out light bulbs, set ups for program activities and large events, and minor repairs. This is physically demanding work. Hours of Work: This is a casual, on-call position with flexible scheduling and no guaranteed hours. The successful candidate will be someone who thrives in a dynamic environment, and is available to work on short notice, and is flexible and willing to work a variety of shifts, including evenings and weekends.
Qualifications & Experience
Our ideal candidate must have: • Grade 12 or equivalent • Building Service Worker I Certification and 1 year previous work experience in a janitorial position (please note: if you are the successful candidate, you will be required to obtain the Building Service Worker 2 Certification within the first six (6) months of employment) OR Building Service Worker 1 and 2 Certification and 6 months previous work experience in a janitorial position. • Current Level I Occupational First Aid certification, including adult CPR certification. • Must provide a clear police criminal record and vulnerable sectors check prior to start of employment. • Positive attitude and excellent customer services skills are essential. • Sufficient physical strength, stamina, and ability to perform the work.
/ hour (
$400-$450/day
)
Details
Job title Logging Camp Cook Location Nootka, BC Job type Full-time Pay $ 400.00 - $425.00 per day We are seeking a dedicated and skilled Camp Head Cook to join our team and run the kitchen on our barge camp. Typically serving 10- 20 people and running on a rotation schedule of 14/7. The ideal candidate will have a passion for food and a commitment to delivering high-quality meals in a fast-paced environment. As a Head Cook, you will play a vital role in meal preparation and food service, ensuring that every dish meets our standards for taste and presentation. You will work collaboratively with kitchen staff to create an enjoyable dining experience for our crew and guests. Responsibilities •Plan, prep, and cook three meals plus snacks daily for work crew •Ensure all food is prepared in accordance with food safety and sanitation regulations and best practices. •Manage kitchen inventory and place grocery orders using Sysco ordering system, shop for groceries when needed •Monitor food costs and minimize waste •Maintain cleanliness and organization of the kitchen area, including proper food handling and storage. •Collaborate with team members to ensure timely service during peak hours. •Support kitchen team and camp operations •Maintain cleanliness and organization of the camp house. Camp Benefits •Private room •Wifi •Shower and Laundry facilities •Free food •Flexible schedule
Qualifications & Experience
Qualifications Required: Cooking, Food safety, Meal preparation Experience: Food industry: 2 year (preferred) Language: English (preferred) Requirements •Strong knowledge of food safety practices and regulations. •Proficiency in meal preparation techniques and cooking methods. •Previous experience working in a camp, restaurant, or food service environment. •Ability to work efficiently under pressure in a fast-paced kitchen setting. •Excellent communication skills and the ability to work well within a team. •Attention to detail in food presentation and quality control. •Flexibility to adapt to changing menus and dietary requirements.
/ hour (
$46,500.00 - CA$53,500.0
)
Details
Brief description: Supporting lawyers and other legal professionals with various tasks, including drafting and reviewing documents, communicating with clients, preparing hearings, trials, and meetings, and organizing and maintaining files. Consider yourself an extension of the lawyer as it relates to client management. You are part of a client team--expect to create a relationship with the client. Duties: ·General administrative and clerical duties, from answering phones to organizing files and making copies ·Maintaining calendars, scheduling appointments, and completing documents ·Preparing, drafting, editing, and distributing legal documents, cheques and correspondence ·Communicating with clients, opposing counsel, other parties and court officials ·Assisting with billing and accounting services ·Establishing and maintaining client relationships ·Establishing, implementing, and improving existing workflows and administrative procedures ·Performing general office administrative tasks ·Entering lawyers’ time and expenses ·Managing client files, from opening to closing and assisting with storage of closed files ·Creating and maintaining an efficient bring-forward system ·Entering data and maintaining accuracy of legal management database, Cosmolex ·Attending the Courthouse, banks and other professional service establishments, as required ·Other duties as requested Benefits: Dental care Extended health care Employee Assistance Provider Vision care Paid time off Continuing Legal Education opportunities and resources
Qualifications & Experience
-1-3 years of office experience -Legal Administrative Assistant certificate or similar preferred -Interpersonal skills for communication with clients, lawyers, other legal support staff, and other professional offices -Clear and concise written skills to ensure efficient and accurate communication -Strong values of honesty, transparency, and confidentiality -Attention to detail for reviewing important documentation -Legal knowledge and understanding -Ability to work independently and with others as required -Intermediate in Microsoft Office suite -Intermediate with legal management software, such as Cosmolex, would be an asset
/ hour (
$40.96 - $53.19 per hour
)
Details
Being the Difference: A NEW MILESTONE IN CAMPBELL RIVER IS AVAILABLE! Impact Young Adult Lives in our Staffed Residential Home in Campbell River! At Bayshore Home Care Solutions, a division of Bayshore Healthcare Ltd., while we are known for our exceptional 1:1 home support, we are excited to launch a brand-new Staffed Residential Project in Campbell River specifically for young adult clients. We are seeking dedicated and compassionate Registered Nurses (RNs) for both Full-Time and Part-Time positions to join our team. You will be part of a collaborative environment where you support our young adult clients in a staffed residential setting. In this rewarding role, you won't just provide clinical care; you will be a vital part of a team helping our clients thrive, gain independence, and navigate their health challenges within a supportive community home. Your expertise will foster a sense of belonging and stability for our clients. "Not all of us can do great things. But we can do small things with great love." If you are motivated by a desire to make a tangible difference through team-based care, this new project at Bayshore is the fulfilling journey you’ve been searching for. Salary Range: $40.96 - $53.19 per hour. As Canada's largest and leading home care provider, we invite you to join us in our 50+ year legacy of empowering our Nurses to make a meaningful difference in their careers! Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. We are proud to showcase our achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity, and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. Why Choose Bayshore? We’re not just a healthcare provider; we are proud to have maintained our status as one of Canada’s Best Managed Companies for 15 consecutive years! Our nurturing environment values and appreciates your contributions. What We Offer: Collaborative Team Environment: A supportive staffed residential setting where you work alongside fellow healthcare professionals. Competitive Wages: We value your expertise with competitive hourly rates and additional pay differentials. Consistent Scheduling: We have Full-Time and Part-Time opportunities available to help you create a work-life balance that works for you. Ongoing Learning & Development: We invest in your growth with specialized paid training and orientation. Rewarding Benefits: Employer-paid health benefits and group retirement savings plan (available based on minimum hours). How to Apply: Are you ready to embark on this exciting new journey with us? Send your application to [email protected] to become a source of hope for families in your community. At Bayshore HealthCare, we believe that our commitment to Equity, Diversity & Inclusion is our greatest strength. This principle guides us in realizing our vision of positively impacting the lives of those we serve. We take great pride in fostering a culture of belonging, where individuality is embraced and celebrated through programs, resources, and policies that support each person’s purpose, potential, and well-being. We proudly stand as an equal opportunity employer. We embrace diversity and are committed to cultivating an inclusive environment for all our wonderful team members. Together, let’s make a difference—one life at a time!
Qualifications & Experience
- Active license with BCCNM required. - Pediatric experience is an asset but not mandatory. As Canada's largest and leading home care provider, we invite you to join us in our 50+ year legacy of empowering our Nurses to make a meaningful difference in their careers! “At Bayshore Healthcare, we believe that our commitment to Equity, Diversity & Inclusion is our greatest strength. This principle guides us in realizing our vision of positively impacting the lives of those we serve. We take great pride in fostering a culture of belonging, where individuality is embraced and celebrated through programs, resources, and policies that support each person’s purpose, potential, and well-being.”
/ hour (
$32.14 - $39.35 per hour
)
Details
Being the Difference: A NEW MILESTONE IN CAMPBELL RIVER IS AVAILABLE! Impact Young Adult Lives in our Staffed Residential Home in Campbell River! At Bayshore Home Care Solutions, a division of Bayshore Healthcare Ltd., while we are known for our exceptional 1:1 home support, we are excited to launch a brand-new Staffed Residential Project in Campbell River specifically for young adult clients. We are seeking dedicated and compassionate Licensed Practical Nurses (LPNs) for both Full-Time and Part-Time positions to join our team. You will be part of a collaborative environment where you support our young adult clients in a staffed residential setting. In this rewarding role, you won't just provide clinical care; you will be a vital part of a team helping our clients thrive, gain independence, and navigate their health challenges within a supportive community home. Your expertise will foster a sense of belonging and stability for our clients. "Not all of us can do great things. But we can do small things with great love." If you are motivated by a desire to make a tangible difference through team-based care, this new project at Bayshore is the fulfilling journey you’ve been searching for. Salary Range: $32.14 - $39.35 per hour. As Canada's largest and leading home care provider, we invite you to join us in our 50+ year legacy of empowering our Nurses to make a meaningful difference in their careers! Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. We are proud to showcase our achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity, and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home. Why Choose Bayshore? We’re not just a healthcare provider; we are proud to have maintained our status as one of Canada’s Best Managed Companies for 15 consecutive years! Our nurturing environment values and appreciates your contributions. What We Offer: Collaborative Team Environment: A supportive staffed residential setting where you work alongside fellow healthcare professionals. Competitive Wages: We value your expertise with competitive hourly rates and additional pay differentials. Consistent Scheduling: We have Full-Time and Part-Time opportunities available to help you create a work-life balance that works for you. Ongoing Learning & Development: We invest in your growth with specialized paid training and orientation. Rewarding Benefits: Employer-paid health benefits and group retirement savings plan (available based on minimum hours). At Bayshore HealthCare, we believe that our commitment to Equity, Diversity & Inclusion is our greatest strength. This principle guides us in realizing our vision of positively impacting the lives of those we serve. We take great pride in fostering a culture of belonging, where individuality is embraced and celebrated through programs, resources, and policies that support each person’s purpose, potential, and well-being. We proudly stand as an equal opportunity employer. We embrace diversity and are committed to cultivating an inclusive environment for all our wonderful team members. Together, let’s make a difference—one life at a time!
Qualifications & Experience
- Active license with BCCNM required. - Pediatric experience is an asset but not mandatory.
/ hour (
$20-25/hour
)
Details
About this role Working as part of an integrated team-based care approach, the Medical Office Assistant (MOA) plays a key role in promoting health and well-being within our Indigenous Community Health Care Centre by providing culturally safe, client-centers support to patients, caregivers and families, as well as all clinic staff. Reporting to the Health Director, the MOA is the first point of contact for those seeking care at the clinic. In this role, you will welcome patients. The successful candidate will manage calls, schedule appointments, perform registration and maintain patient records in accordance with confidentiality protocols. The MOA will be responsible for providing clerical support functions within LCHC and will also support clinic staff. The MOA must have a solid understanding of clinic policies and procedures. If a procedure is not in place, the MOA will bring this to the attention of the Health Director. What you will do: Primary responsibilities Working with patients, caregivers, families and all clinic staff, the MOA is a friendly, calm, organized and personable professional who is a problem-solver and committed to creating a welcoming and safe environment for everyone. Primary responsibilities in this front-facing role include: 1. Registration and Patient Support: a. Greet patients and visitors with warmth and professionalism, ensuring an inclusive and culturally respectful environment b. Manage phone inquiries, schedule appointments using EMR systems, and maintain patient records in compliance with provincial privacy regulations (Personal Health Information Protection Act – PIPA) c. Registering new patients, assist with appointment booking and ensure collection of patient’s required billing information (MSP or other) and necessary documentation is on file and complete. d. Collaborate with patients and staff to ensure the appropriate appointments are booked and that workflows are efficient, creating a positive experience for patients and staff. e. Provide information on services, procedures, operational policies, ensuring that patients understand their healthcare options. f. Coordinate referrals to specialists and community health services, acting as a liaison between patients and healthcare providers. g. Support patients in accessing resources such as mental health services, traditional healing options, preventative care programs and other services available. h. Ability to de-escalating emotionally charged conversations where this is needed would be a benefit. 2.Administration: a. Use and manage a variety of applications and technology; proficiency with EMRs, Zoom, Microsoft Office, and other relevant systems is required. Experience with MSP Billing Practices and Fee Codes is an asset. b. Ensure the integrity and confidentiality of medical records per BC College of Physicians and Surgeons standards and adhere to ethical guidelines c. Demonstrate complete and accurate charting of all patient information while ensuring confidentiality and communicate with discretion and compassion. d. Process billing and insurance claims, including understanding BC Medical Services Plan (MSP) billing regulations and any associated funding dynamics. 3. Coordination: a. Support the Health Director with coordination of clinic administration, supplies and scheduling to ensure smooth day-to-day operations. b. As a detail-oriented professional, work to streamline processes and ensure that the day-to-day operations of the clinic are well-organized, calm and coordinated. c. Collaborate with the healthcare providers, including physicians, nurses, and allied health professionals, to enhance the coordination of patient care. d. Participate in team meetings to discuss service trends, patient feedback, and continuous improvement initiatives How we will work: Team responsibilities 1. Collaborative Support: The MOA works closely with all clinic staff including Family Physicians (FPs), Social Workers, Registered Nurses (RNs), Physiotherapists and the broader clinical team to ensure administrative coordination, making sure all staff have the information they need to deliver patient-centered care. 2. Professionalism and Adaptability: The MOA demonstrates respect and professionalism for the team by following administrative procedures, identifying gaps where new procedures are needed, and remaining open to feedback on how administrative processes or policies could be improved to better support clinic staff. 3. Confidentiality: The MOA respects patient confidentiality, sharing only what is needed to support patient-centred care and avoiding any sharing of information that could lead to judgement, stigma or shame on the patient. 4. Training and Role Updates: As the team grows, the MOA will work with the Health Director to support the onboarding of new MOAs and will ensure the policies and procedures are regularly reviewed and updated to accurately reflect the MOA role in the clinic. There will be other responsibilities that emerge, and this job description will be reviewed and updated annually in partnership with the MOA and the broader team to ensure a collaborative and cooperative work environment.
Qualifications & Experience
Cultural competencies: Culturally safe and appropriate care is critical to who we are and how we work. We are seeking team members who are committed to a lifelong journey of learning and unlearning so that we can bring humility, kindness and safety to every health care experience. This means that all team members must: •Recognize the importance of First Nations and Aboriginal cultural identities as part of a healthy and balanced person and community. •Understand and honour First Nations cultural principles, protocols, and ways of healing that may be unique to traditional Western medicine. •Understand (or seek to better understand) the communities we serve, their unique strengths and challenges and how culture supports wellness and health. •Promote a culturally safe environment by implementing practises that respect and incorporate Indigenous ways of knowing and being •Communicate in respectful, friendly and helpful ways with all patients, families and clinic staff. What you bring to the role Qualifications, Education, Training and Experience •Completion of a MOA certificate from an accredited educational institution •minimum of two years of recent experience working as an MOA. •Familiarity with electronic medical record (EMR) systems and proficiency in office software. •Knowledge of BC healthcare regulations, MSP billing procedures and fee codes. •Candidates must live within a 60 km radius of Campbell River •Must have a valid drivers license and must be legally entitled to work in Canada. A criminal record check is required prior to an offer of employment being made to the successful applicant.