/ hour (
45,000-55,000 annually
) Details
Position Summary
The Bookkeeper is responsible for full cycle bookkeeping as well as day-to-day accounting and finance functions.
The ideal candidate for this position is a skilled multi-tasker, is reliable and is committed to consistently meeting deadlines.
As Bookkeeper, you will:
• Enter source documents for Accounts Payable and Accounts Receivable
• Ensure payables are entered and payments are made in a timely manner
• Deposit cheques received, monitor receivables, write receipts for cheques and direct deposits
• Prepare monthly reporting package with financial statements
• Prepare month end journal entries
• Balance and record daily and monthly sales
• Prepare bank and Visa reconciliations
• Prepare payroll and maintain employee files
• Administer benefits
• Preparation of GST, PST and other excise taxes
• Process EFT and wire payments
• Co-operate with auditors to ensure they have the correct and complete documentation
• Prepare year end reports
• Provide vacation relief for the other Bookkeeper’s as needed
• Prepare and balance the daily cash deposits at the bank, possibly multiple deposits in a day
• Support the Store Manager and Accounting Department and other staff with any reporting requests or duties not listed in the above core responsibilities
• Other duties as required
The Bookkeeper is responsible for full cycle bookkeeping as well as day-to-day accounting and finance functions.
The ideal candidate for this position is a skilled multi-tasker, is reliable and is committed to consistently meeting deadlines.
As Bookkeeper, you will:
• Enter source documents for Accounts Payable and Accounts Receivable
• Ensure payables are entered and payments are made in a timely manner
• Deposit cheques received, monitor receivables, write receipts for cheques and direct deposits
• Prepare monthly reporting package with financial statements
• Prepare month end journal entries
• Balance and record daily and monthly sales
• Prepare bank and Visa reconciliations
• Prepare payroll and maintain employee files
• Administer benefits
• Preparation of GST, PST and other excise taxes
• Process EFT and wire payments
• Co-operate with auditors to ensure they have the correct and complete documentation
• Prepare year end reports
• Provide vacation relief for the other Bookkeeper’s as needed
• Prepare and balance the daily cash deposits at the bank, possibly multiple deposits in a day
• Support the Store Manager and Accounting Department and other staff with any reporting requests or duties not listed in the above core responsibilities
• Other duties as required
Qualifications & Experience
Education, Qualifications, and Experience
The incumbent must have previous experience working with payroll, benefits administration, accounts payable/receivable, and general ledger transactions.
Extensive experience with data entry, record keeping and computer operations, including the Microsoft Office Suite and Adagio Accounting system are required
Skills and Abilities:
The Bookkeeper must demonstrate:
• Ability to work effectively to tight deadlines
• Strong analytical and problem-solving skills
• Ability to understand and carry out oral and written instructions with attention to details and accuracy
• A high level of personal motivation and an ability to work independently
• Flexibility in work habits and handling of dynamic situations
• Discrete handling of confidential and private information
• Advanced computer and Microsoft Office Suite skills
Personal Attributes:
The Bookkeeper must demonstrate the following personal attributes.
• Strong interpersonal skills; calm, pleasant and helpful
• Strict adherence to confidentiality, privacy, and code of ethics practices and policies
• Respect and professionalism
• Cultural awareness and sensitivity
• Personal organizational skills
• Punctuality
• Trustworthy and reliable
• Criminal records check required
The incumbent must have previous experience working with payroll, benefits administration, accounts payable/receivable, and general ledger transactions.
Extensive experience with data entry, record keeping and computer operations, including the Microsoft Office Suite and Adagio Accounting system are required
Skills and Abilities:
The Bookkeeper must demonstrate:
• Ability to work effectively to tight deadlines
• Strong analytical and problem-solving skills
• Ability to understand and carry out oral and written instructions with attention to details and accuracy
• A high level of personal motivation and an ability to work independently
• Flexibility in work habits and handling of dynamic situations
• Discrete handling of confidential and private information
• Advanced computer and Microsoft Office Suite skills
Personal Attributes:
The Bookkeeper must demonstrate the following personal attributes.
• Strong interpersonal skills; calm, pleasant and helpful
• Strict adherence to confidentiality, privacy, and code of ethics practices and policies
• Respect and professionalism
• Cultural awareness and sensitivity
• Personal organizational skills
• Punctuality
• Trustworthy and reliable
• Criminal records check required
/ hour (
$30/hr
) Details
Casual on call during snowy conditions.
Qualifications & Experience
Must have own boots and rain gear.
Comfortable in all weather conditions.
Physically fit.
Comfortable in all weather conditions.
Physically fit.
/ hour
Details
We are seeking 3 passionate and energetic program coordinators to deliver a community-based after-school program in Fort Rupert, Port Alice and Sointula.
Hours, Salary, Benefits, Vacation:
• approx. 8 hours per week
• Starting salary $27/hour
• Work from home and at the school
Program Coordinator Position Description
Under the direct supervision of Mount Waddington Family Literacy Society’s United Way School’s Out Project Lead, the School’s Out Program Coordinator will be responsible for the planning, implementing, delivering and tracking after-school program.
The Program Coordinator will develop and deliver the program twice per week to 8 children (2-4 hours program time with students, plus 4 hours prep, set up and clean-up time per week).
You will receive support and training opportunities.
Programs will run between November 2024 and June 2025.
Specific duties will include, but are not limited to:
• Plan, develop, coordinate, deliver and evaluate community-based after-school programs.
• Develop, create and share meaningful program activities and materials.
• Incorporate learning resources in programs.
• Liaise with school and parents as necessary.
• Coordinate guest speakers and teachers as necessary.
• Develop and maintain digital files and hard-copy resources (forms etc.).
• Meet the data collection and reporting requirements of The United Way BC.
• Manage a small budget for program food and materials.
• Set up and clean up of meeting space.
• Network with other organizations: Libraries, community groups, agencies and stakeholders; colleagues, other learning organizations and community members.
• Participate in United Way Communities of Practice meetings.
• Participate in personal and professional development opportunities and capacity-building resources offered by UWBC, MWFLS and partners.
Learn more at: https://mwliteracynow.wordpress.com/hiring-after-school-program-coordinators/
Hours, Salary, Benefits, Vacation:
• approx. 8 hours per week
• Starting salary $27/hour
• Work from home and at the school
Program Coordinator Position Description
Under the direct supervision of Mount Waddington Family Literacy Society’s United Way School’s Out Project Lead, the School’s Out Program Coordinator will be responsible for the planning, implementing, delivering and tracking after-school program.
The Program Coordinator will develop and deliver the program twice per week to 8 children (2-4 hours program time with students, plus 4 hours prep, set up and clean-up time per week).
You will receive support and training opportunities.
Programs will run between November 2024 and June 2025.
Specific duties will include, but are not limited to:
• Plan, develop, coordinate, deliver and evaluate community-based after-school programs.
• Develop, create and share meaningful program activities and materials.
• Incorporate learning resources in programs.
• Liaise with school and parents as necessary.
• Coordinate guest speakers and teachers as necessary.
• Develop and maintain digital files and hard-copy resources (forms etc.).
• Meet the data collection and reporting requirements of The United Way BC.
• Manage a small budget for program food and materials.
• Set up and clean up of meeting space.
• Network with other organizations: Libraries, community groups, agencies and stakeholders; colleagues, other learning organizations and community members.
• Participate in United Way Communities of Practice meetings.
• Participate in personal and professional development opportunities and capacity-building resources offered by UWBC, MWFLS and partners.
Learn more at: https://mwliteracynow.wordpress.com/hiring-after-school-program-coordinators/
Qualifications & Experience
Preferred Qualifications
A criminal record check for special populations is mandatory.
• Accreditation and/or experience in education.
• First Aid certification.
• Experience developing and delivering programs.
• Experience working with children.
• Education and/or experience working with children with special needs.
• Excellent verbal and written communication skills.
• Active listening and capacity to communicate empathetically.
• Comfortable with digital technology and office systems such as Word and Excel.
A criminal record check for special populations is mandatory.
• Accreditation and/or experience in education.
• First Aid certification.
• Experience developing and delivering programs.
• Experience working with children.
• Education and/or experience working with children with special needs.
• Excellent verbal and written communication skills.
• Active listening and capacity to communicate empathetically.
• Comfortable with digital technology and office systems such as Word and Excel.
/ hour (
$30.83 per hour
) Details
CRIME PREVENTION YOUTH ENGAGEMENT WORKER
(Term Contract)
Approval Date: July 2024 Department: Police Services
Title of Management Supervisor: Police Services Supervisor
Term Contract Position: Funding for this term contract position has been provided as part of the Federal Guns
and Gangs Violence Action Initiative in coordination with the BC Government.
General Accountability:
Purpose and Scope
Reporting to the Police Services Supervisor and working directly under the supervision of the Restorative Justice
Coordinator, the Crime Prevention Youth Engagement Worker (CPYEW) will develop partnerships, establish protocol,
liaise, and bridge the gap between the community of Campbell River and access to youth engagement programs
addressing gun and gang violence. The CPYEW will work within the community to increase awareness and educate
regarding the importance of early engagement and intervention for youth, particularly those deemed at-risk. The
Outreach Worker will organize training and presentations related to the prevention of gun and gang violence for
participants aged 12-24.
The CPYEW is expected to work independently, in partnerships with SD72, John Howard North Island, The City of
Campbell River, The Campbell River RCMP, and other community programs. The Outreach Worker will work flexible
shifts as required by program partners. This position will also work closely with the RCMP Indigenous Policing Member
and the RCMP School Liaison, ensuring trauma-informed practices are adhered to.
This position is exempt from the provisions of the City of Campbell River/C.U.P.E. Local 401 Collective Agreement and
is employed as a contract position until February 1, 2026. The CPYEP Outreach Worker is expected to supply their own
vehicle on the job within the contract allowance.
Nature and Scope of Work
The nature of the duties and responsibilities include, but are not limited to:
• Maintains the integrity and confidentiality of any RCMP related matters exposed to through the course of
performing duties.
• Provides outreach support for SD72 and other community programs for youth, including preparation of
correspondence, record keeping, and collection of statistics related to the program.
• Deliver presentations to School District 72 representatives and students regarding the prevention of youth
involvement in gangs and gun activity.
• Organize and schedule events and presenters trained in the prevention of gun and gang violence
• Ensures program policies and procedures are followed.
• Coordinates program training/meetings.
• Receives requests for service within the boundaries of the program and arranges for Restorative Justice forums,
or involvement from relevant community partners as needed.
• Works in cooperation with other community service agencies, government bodies, and police members on behalf
of The City of Campbell River and the Crime Prevention Youth Engagement Program.
• Keeps detailed records of interaction with Community Partners.
• Assists with implementing program policy and establishing program protocols.
• Assists with securing and setting up office spaces.
• Meets weekly with the Community Policing Programs Coordinator to task plan and assess progress.
(Term Contract)
Approval Date: July 2024 Department: Police Services
Title of Management Supervisor: Police Services Supervisor
Term Contract Position: Funding for this term contract position has been provided as part of the Federal Guns
and Gangs Violence Action Initiative in coordination with the BC Government.
General Accountability:
Purpose and Scope
Reporting to the Police Services Supervisor and working directly under the supervision of the Restorative Justice
Coordinator, the Crime Prevention Youth Engagement Worker (CPYEW) will develop partnerships, establish protocol,
liaise, and bridge the gap between the community of Campbell River and access to youth engagement programs
addressing gun and gang violence. The CPYEW will work within the community to increase awareness and educate
regarding the importance of early engagement and intervention for youth, particularly those deemed at-risk. The
Outreach Worker will organize training and presentations related to the prevention of gun and gang violence for
participants aged 12-24.
The CPYEW is expected to work independently, in partnerships with SD72, John Howard North Island, The City of
Campbell River, The Campbell River RCMP, and other community programs. The Outreach Worker will work flexible
shifts as required by program partners. This position will also work closely with the RCMP Indigenous Policing Member
and the RCMP School Liaison, ensuring trauma-informed practices are adhered to.
This position is exempt from the provisions of the City of Campbell River/C.U.P.E. Local 401 Collective Agreement and
is employed as a contract position until February 1, 2026. The CPYEP Outreach Worker is expected to supply their own
vehicle on the job within the contract allowance.
Nature and Scope of Work
The nature of the duties and responsibilities include, but are not limited to:
• Maintains the integrity and confidentiality of any RCMP related matters exposed to through the course of
performing duties.
• Provides outreach support for SD72 and other community programs for youth, including preparation of
correspondence, record keeping, and collection of statistics related to the program.
• Deliver presentations to School District 72 representatives and students regarding the prevention of youth
involvement in gangs and gun activity.
• Organize and schedule events and presenters trained in the prevention of gun and gang violence
• Ensures program policies and procedures are followed.
• Coordinates program training/meetings.
• Receives requests for service within the boundaries of the program and arranges for Restorative Justice forums,
or involvement from relevant community partners as needed.
• Works in cooperation with other community service agencies, government bodies, and police members on behalf
of The City of Campbell River and the Crime Prevention Youth Engagement Program.
• Keeps detailed records of interaction with Community Partners.
• Assists with implementing program policy and establishing program protocols.
• Assists with securing and setting up office spaces.
• Meets weekly with the Community Policing Programs Coordinator to task plan and assess progress.
Qualifications & Experience
Necessary Qualifications
Technical Knowledge/Skills:
• Knowledge of program objectives, policies, and procedures.
• Knowledge of trauma informed practices and techniques related to the work performed.
• Knowledge of the services available through community agencies and organizations.
• Knowledge of court and police procedures as they relate to the work performed.
• Knowledge of victims’ rights under the Victims of Crime Act as well as assistance that may be available to
victims through the Crime Victim Assistance Program.
• Knowledge of WorkSafe BC regulations and safe work procedures.
• Basic proficiency with MS Word and MS Excel.
• Proficiency with other relevant computer software applications, including email applications,
presentation software, and some database applications.
• Skilled in the use of the Internet and general computer operating system functionalities.
Key Competencies
• Accountability and Reliability
o Able to accept responsibility for the quality and timeliness of work commitments. able to
demonstrate reliability and integrity daily.
• Accuracy and Attention to Detail
o Able to work thoughtfully and carefully to produce work that is complete and error-free.
• Communication
o Able to clearly and effectively express information, ideas, and opinions through spoken word or
formal or informal written formats to deliver messages that are clearly understood by the intended
audience.
• Conflict Management
o Able to resolve disputes effectively and reach agreements to support the achievement of
organizational objectives.
• Decision Making and Problem Solving
o Able to assess a situation and determine a course of action by applying knowledge, past experience,
logic, and insight in cases where discretion is required because the situation is ambiguous, or
information is limited. able to find ways to overcome obstacles or resolve issues so that objectives
may be achieved.
• Initiative
o Able to work under general direction only, exercising considerable independence and initiative in the
execution of duties in an ever-changing environment.
• Planning and Organizing
o Able to effectively organize and schedule work to ensure that key objectives are achieved in a manner
that makes optimal use of time, money, and resources.
• Service Orientation
o Able to identify, analyze and respond to internal and external customer needs to optimize customer
satisfaction.
• Stress Tolerance
o Able to effectively provide direct crisis intervention and follow-up services to victims of crime,
trauma, and family problems often under conditions of emergency and conflict.
• Teamwork
o Able to work well with others and to participate effectively in group initiatives to support the
achievement of common objectives.
• Networking and Relationship Building
o Able to establish and maintain effective working relationships and network with employees, agencies,
partners, and the public.
Education/Training:
• Grade 12 or equivalent.
Job Description – Contract Position – Crime Prevention Youth Engagement Worker
Page 3 of 3
• Minimum of 1 accredited course or facilitated training in the areas of social services, restorative justice,
community support, relationship building with children and youth, mental health in adolescence, Peace
Circle, Trauma Informed Practice, or other relevant course or program of field study.
• Must possess and maintain a valid BC driver’s license as per City policy.
• Must achieve and maintain RCMP Reliability Security Screening.
Experience:
• One (1) year previous experience in a Restorative Justice or Community Service environment or an
assessable equivalent in education, training and experience
• Minimum three (3) years’ experience, within last seven (7) years, in a social services environment or an
assessable equivalent.
• Demonstrated proficiency in group facilitation.
Unusual Working Conditions
• May require weekend or evening work.
• Working with Victims of trauma.
• Working in diverse situations.
Technical Knowledge/Skills:
• Knowledge of program objectives, policies, and procedures.
• Knowledge of trauma informed practices and techniques related to the work performed.
• Knowledge of the services available through community agencies and organizations.
• Knowledge of court and police procedures as they relate to the work performed.
• Knowledge of victims’ rights under the Victims of Crime Act as well as assistance that may be available to
victims through the Crime Victim Assistance Program.
• Knowledge of WorkSafe BC regulations and safe work procedures.
• Basic proficiency with MS Word and MS Excel.
• Proficiency with other relevant computer software applications, including email applications,
presentation software, and some database applications.
• Skilled in the use of the Internet and general computer operating system functionalities.
Key Competencies
• Accountability and Reliability
o Able to accept responsibility for the quality and timeliness of work commitments. able to
demonstrate reliability and integrity daily.
• Accuracy and Attention to Detail
o Able to work thoughtfully and carefully to produce work that is complete and error-free.
• Communication
o Able to clearly and effectively express information, ideas, and opinions through spoken word or
formal or informal written formats to deliver messages that are clearly understood by the intended
audience.
• Conflict Management
o Able to resolve disputes effectively and reach agreements to support the achievement of
organizational objectives.
• Decision Making and Problem Solving
o Able to assess a situation and determine a course of action by applying knowledge, past experience,
logic, and insight in cases where discretion is required because the situation is ambiguous, or
information is limited. able to find ways to overcome obstacles or resolve issues so that objectives
may be achieved.
• Initiative
o Able to work under general direction only, exercising considerable independence and initiative in the
execution of duties in an ever-changing environment.
• Planning and Organizing
o Able to effectively organize and schedule work to ensure that key objectives are achieved in a manner
that makes optimal use of time, money, and resources.
• Service Orientation
o Able to identify, analyze and respond to internal and external customer needs to optimize customer
satisfaction.
• Stress Tolerance
o Able to effectively provide direct crisis intervention and follow-up services to victims of crime,
trauma, and family problems often under conditions of emergency and conflict.
• Teamwork
o Able to work well with others and to participate effectively in group initiatives to support the
achievement of common objectives.
• Networking and Relationship Building
o Able to establish and maintain effective working relationships and network with employees, agencies,
partners, and the public.
Education/Training:
• Grade 12 or equivalent.
Job Description – Contract Position – Crime Prevention Youth Engagement Worker
Page 3 of 3
• Minimum of 1 accredited course or facilitated training in the areas of social services, restorative justice,
community support, relationship building with children and youth, mental health in adolescence, Peace
Circle, Trauma Informed Practice, or other relevant course or program of field study.
• Must possess and maintain a valid BC driver’s license as per City policy.
• Must achieve and maintain RCMP Reliability Security Screening.
Experience:
• One (1) year previous experience in a Restorative Justice or Community Service environment or an
assessable equivalent in education, training and experience
• Minimum three (3) years’ experience, within last seven (7) years, in a social services environment or an
assessable equivalent.
• Demonstrated proficiency in group facilitation.
Unusual Working Conditions
• May require weekend or evening work.
• Working with Victims of trauma.
• Working in diverse situations.
/ hour
Details
General Contracting/Construction company looking for qualified and experienced carpenters & framers. Primary work in marine, commercial and multi-family residential construction. Job sites primarily in Campbell River extending to the Comox Valley and surrounding area.
Qualifications & Experience
All employees required to have own transportation, tool belt, basic tools and PPE. Looking for individuals who are dependable, work well as a team and have excellent work ethic and safety standards. Must have at least 5 years experience in the construction industry with emphasis on forming and framing.
/ hour (
$26.03/hr
) Details
JOB SCOPE
- Reports to the school principal.
- Supervises identified students during lunch break.
- Works without close supervision.
- Performs duties of a confidential nature.
MAJOR DUTIES AND RESPONSIBILITIES
- Supervises identified students during lunch hour, according to established procedures.
- Keeps a record of incidents as required.
- Attends to and assists students with exceptionalities, in toileting, positioning, mobility, feeding, grooming, dressing and administering medication (in accordance with Board policy).
- Ensures safety of identified students in classrooms, school facilities, playgrounds and school functions.
- May be required to lift students.
- May work with students with social/emotional and/or behavioural needs.
- Reports injuries and behavioural problems to the principal or designate.
- Performs other duties necessarily incidental to those assigned above.
- Reports to the school principal.
- Supervises identified students during lunch break.
- Works without close supervision.
- Performs duties of a confidential nature.
MAJOR DUTIES AND RESPONSIBILITIES
- Supervises identified students during lunch hour, according to established procedures.
- Keeps a record of incidents as required.
- Attends to and assists students with exceptionalities, in toileting, positioning, mobility, feeding, grooming, dressing and administering medication (in accordance with Board policy).
- Ensures safety of identified students in classrooms, school facilities, playgrounds and school functions.
- May be required to lift students.
- May work with students with social/emotional and/or behavioural needs.
- Reports injuries and behavioural problems to the principal or designate.
- Performs other duties necessarily incidental to those assigned above.
Qualifications & Experience
QUALIFICATIONS AND EXPERIENCE
- Secondary school graduation (with Dogwood Certificate or equivalent) supplemented by training applicable to work situation (e.g. CPI).
- Ability to maintain good working relationships and communicate effectively with school staff and students.
- Ability to work effectively with students with exceptionalities.
- Ability to understand and effectively carry out oral and written instructions.
- Valid Level I first aid certificate or equivalent.
- Six months to one year recent experience working with students with exceptionalities.
- Secondary school graduation (with Dogwood Certificate or equivalent) supplemented by training applicable to work situation (e.g. CPI).
- Ability to maintain good working relationships and communicate effectively with school staff and students.
- Ability to work effectively with students with exceptionalities.
- Ability to understand and effectively carry out oral and written instructions.
- Valid Level I first aid certificate or equivalent.
- Six months to one year recent experience working with students with exceptionalities.
/ hour (
$27.85/hr
) Details
JOB SCOPE
- Reports to the school principal.
- Supervises identified students during lunch break.
- Works without close supervision.
- Performs duties of a confidential nature.
MAJOR DUTIES AND RESPONSIBILITIES
- Supervises identified students during lunch hour, according to established procedures.
- Keeps a record of incidents as required.
- Attends to and assists students with exceptionalities, in toileting, positioning, mobility, feeding, grooming, dressing and administering medication (in accordance with Board policy).
- Ensures safety of identified students in classrooms, school facilities, playgrounds and school functions.
- May be required to lift students.
- May work with students with social/emotional and/or behavioural needs.
- Reports injuries and behavioural problems to the principal or designate.
- Performs other duties necessarily incidental to those assigned above.
- Reports to the school principal.
- Supervises identified students during lunch break.
- Works without close supervision.
- Performs duties of a confidential nature.
MAJOR DUTIES AND RESPONSIBILITIES
- Supervises identified students during lunch hour, according to established procedures.
- Keeps a record of incidents as required.
- Attends to and assists students with exceptionalities, in toileting, positioning, mobility, feeding, grooming, dressing and administering medication (in accordance with Board policy).
- Ensures safety of identified students in classrooms, school facilities, playgrounds and school functions.
- May be required to lift students.
- May work with students with social/emotional and/or behavioural needs.
- Reports injuries and behavioural problems to the principal or designate.
- Performs other duties necessarily incidental to those assigned above.
Qualifications & Experience
QUALIFICATIONS AND EXPERIENCE
- Secondary school graduation (with Dogwood Certificate or equivalent) supplemented by training applicable to work situation (e.g. CPI).
- Ability to maintain good working relationships and communicate effectively with school staff and students.
- Ability to work effectively with students with exceptionalities.
- Ability to understand and effectively carry out oral and written instructions.
- Valid Level I first aid certificate or equivalent.
- Six months to one year recent experience working with students with exceptionalities.
- Secondary school graduation (with Dogwood Certificate or equivalent) supplemented by training applicable to work situation (e.g. CPI).
- Ability to maintain good working relationships and communicate effectively with school staff and students.
- Ability to work effectively with students with exceptionalities.
- Ability to understand and effectively carry out oral and written instructions.
- Valid Level I first aid certificate or equivalent.
- Six months to one year recent experience working with students with exceptionalities.
/ hour (
$29.71-$31.52 per hour
) Details
North Island Employment is currently accepting applications for a Full-Time in office The wage range for the Employment Resource Advisor is $29.71-$31.52 per hour. The Employment Resource Advisor position based in our Campbell River office. This is an excellent opportunity to work with an award winning organization!
Who you are…
As a professional you pride yourself on the following attributes:
• You genuinely enjoy working with a diverse range of clients.
• You are comfortable dealing with conflict when it arises and handling difficult conversations.
• You are easily able to engage clients and keep them engaged through your work with them.
• You love learning and aren’t afraid to ask questions.
• You are organized and have the ability to consistently manage your time.
• You love to learn new technologies, programs, and policies.
• You have excellent data management and documentation skills.
• Your collaborative approach to the team you work with make people want to work with you.
The Role…
The Employment Counsellor – Resource Centre position reports to the Regional Manager, Client Services and works closely with the Client Services Coordinators to provide employment services to unemployed and/or underemployed people. This position is part of a coordinated client engagement team supporting the Front Desk and Resource Centre. This role provides support to a diverse range of clients (including those who may have multiple barriers to employment) accessing self-serve services in the busy Resource Centre including: providing support to clients working on the computer and accessing phone and photocopying; making referrals to support clients in their transition to employment; assisting with self-serve workshops; posting employer job postings and providing regular rotating coverage at the front desk. This position is familiar with various service delivery channels including virtual and WorkBC Centres and uses a client centered approach to service delivery. This position is responsible for taking personal initiative for staying up to date and following WorkBC Policy and ICM requirements to ensure accurate data entry and documentation standards.
Key Duties and Responsibilities
• Regular and rotating coverage at the front desk and in the Resource Centre as part of the client engagement team;
• Ensure users of the Resource Centre are using facilities for job search related activities;
• Maintain the security precautions and routines of the Resource Centre;
• Facilitate the delivery of self-serve employment related workshops (i.e. resume building; cover letters; interview skills; labour market information, essential skills etc.) through virtual and in-person means;
• Provide support for clients registering for a BCeid and accessing the Online Employment Services portal which all clients are required to complete (self-serve or case managed);
• Provide support and assistance to self-serve clients of the Resource Centre in accessing job postings, using the computer lab, word processing, Internet, occupational and labour market information, academic/re-training information, etc;
• Assist clients in resume and cover letter preparation;
• Assist clients to research employers in the community that are suitable for clients' abilities and interests for either paid or volunteer work;
• Maintain up-to-date information and resources in the Resource Centre;
• Take job posting information from employers and post job postings on physical and online job board;
• Assist with compilation and updating of local labour market information;
• Ensure the Resource Centre is organized and a professional working space;
• Perform other related duties as required.
Who you are…
As a professional you pride yourself on the following attributes:
• You genuinely enjoy working with a diverse range of clients.
• You are comfortable dealing with conflict when it arises and handling difficult conversations.
• You are easily able to engage clients and keep them engaged through your work with them.
• You love learning and aren’t afraid to ask questions.
• You are organized and have the ability to consistently manage your time.
• You love to learn new technologies, programs, and policies.
• You have excellent data management and documentation skills.
• Your collaborative approach to the team you work with make people want to work with you.
The Role…
The Employment Counsellor – Resource Centre position reports to the Regional Manager, Client Services and works closely with the Client Services Coordinators to provide employment services to unemployed and/or underemployed people. This position is part of a coordinated client engagement team supporting the Front Desk and Resource Centre. This role provides support to a diverse range of clients (including those who may have multiple barriers to employment) accessing self-serve services in the busy Resource Centre including: providing support to clients working on the computer and accessing phone and photocopying; making referrals to support clients in their transition to employment; assisting with self-serve workshops; posting employer job postings and providing regular rotating coverage at the front desk. This position is familiar with various service delivery channels including virtual and WorkBC Centres and uses a client centered approach to service delivery. This position is responsible for taking personal initiative for staying up to date and following WorkBC Policy and ICM requirements to ensure accurate data entry and documentation standards.
Key Duties and Responsibilities
• Regular and rotating coverage at the front desk and in the Resource Centre as part of the client engagement team;
• Ensure users of the Resource Centre are using facilities for job search related activities;
• Maintain the security precautions and routines of the Resource Centre;
• Facilitate the delivery of self-serve employment related workshops (i.e. resume building; cover letters; interview skills; labour market information, essential skills etc.) through virtual and in-person means;
• Provide support for clients registering for a BCeid and accessing the Online Employment Services portal which all clients are required to complete (self-serve or case managed);
• Provide support and assistance to self-serve clients of the Resource Centre in accessing job postings, using the computer lab, word processing, Internet, occupational and labour market information, academic/re-training information, etc;
• Assist clients in resume and cover letter preparation;
• Assist clients to research employers in the community that are suitable for clients' abilities and interests for either paid or volunteer work;
• Maintain up-to-date information and resources in the Resource Centre;
• Take job posting information from employers and post job postings on physical and online job board;
• Assist with compilation and updating of local labour market information;
• Ensure the Resource Centre is organized and a professional working space;
• Perform other related duties as required.
Qualifications & Experience
Key Competencies:
• Values. Behaves consistently with clear personal values that complement NIEFS’s values of excellence, diversity, and respect.
• Integrity & Ethics. Ensures integrity in personal and organizational practices and professional behavior. Builds a respectful and client-centered workplace committed to maintaining privacy and confidentiality.
• Innovation. Thinks creatively; is open to new ideas and technologies. Is committed to developing effective and new approaches to service excellence. Is flexible and adaptable to meeting ever-changing demands of clients, funders, employers, and other community stakeholders.
• Accountability. Accepts and creates a culture of accountability; fosters personal growth; takes personal ownership and initiative. Is self-aware and demonstrates a commitment to ongoing learning and continual improvement in a highly complex environment.
• Engagement. Shows passion for the job and the mission of North Island Employment.
• Effective Communication. Fosters open communication, actively listens to others, speaks effectively and respectfully, and prepares written communication so that messages are clearly understood.
• Organized & Efficient. Plans ahead and works in a systematic and organized way. Follows policy, directions and procedures and ensures deliverables are met on time and according to agreed standards.
Qualifications – Knowledge, Education and Experience
• 3 years’ experience working as an Employment Counsellor in the employment services industry (or similar industry) working with a broad and diverse range of clients including those with complex barriers both in-person and through virtual services.
• Experience coaching and mentoring clients.
• Experience working with scheduling and case management databases.
• Advanced working knowledge and experience with MS Office and navigating the Internet in various browsers and using it as a research tool
• Advanced keyboarding skills and ability to type a minimum of 40 words per minute.
• Valid driver’s license and access to a vehicle.
• Availability to work varied work hours including evenings and weekends.
• Certification as a Career Development Professional (CCDP) or actively working towards certification.
• A post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education or human resource management).
• A criminal record check will be required and employment will be contingent on the result of this check being such that security clearance to work in the Integrated Case Management System can be approved.
• Values. Behaves consistently with clear personal values that complement NIEFS’s values of excellence, diversity, and respect.
• Integrity & Ethics. Ensures integrity in personal and organizational practices and professional behavior. Builds a respectful and client-centered workplace committed to maintaining privacy and confidentiality.
• Innovation. Thinks creatively; is open to new ideas and technologies. Is committed to developing effective and new approaches to service excellence. Is flexible and adaptable to meeting ever-changing demands of clients, funders, employers, and other community stakeholders.
• Accountability. Accepts and creates a culture of accountability; fosters personal growth; takes personal ownership and initiative. Is self-aware and demonstrates a commitment to ongoing learning and continual improvement in a highly complex environment.
• Engagement. Shows passion for the job and the mission of North Island Employment.
• Effective Communication. Fosters open communication, actively listens to others, speaks effectively and respectfully, and prepares written communication so that messages are clearly understood.
• Organized & Efficient. Plans ahead and works in a systematic and organized way. Follows policy, directions and procedures and ensures deliverables are met on time and according to agreed standards.
Qualifications – Knowledge, Education and Experience
• 3 years’ experience working as an Employment Counsellor in the employment services industry (or similar industry) working with a broad and diverse range of clients including those with complex barriers both in-person and through virtual services.
• Experience coaching and mentoring clients.
• Experience working with scheduling and case management databases.
• Advanced working knowledge and experience with MS Office and navigating the Internet in various browsers and using it as a research tool
• Advanced keyboarding skills and ability to type a minimum of 40 words per minute.
• Valid driver’s license and access to a vehicle.
• Availability to work varied work hours including evenings and weekends.
• Certification as a Career Development Professional (CCDP) or actively working towards certification.
• A post-secondary certificate, degree, or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education or human resource management).
• A criminal record check will be required and employment will be contingent on the result of this check being such that security clearance to work in the Integrated Case Management System can be approved.