Purpose and Scope: Reporting to the Bylaw Services Manager, working as part of the bylaw enforcement team, the Bylaw Enforcement Officer performs administrative, inspectional, investigative, and regulatory work related to enforcement of specific bylaws. The incumbent coordinates investigations and assists other departments with their bylaw enforcement issues. The work involves considerable public relations contact and requires the exercise of independent judgment, action, tact and diplomacy within policy, regulation, and bylaw limits. The work is reviewed by the Bylaw Services Manager for effectiveness of the City’s enforcement operations. The role: Reporting to the Bylaw Services Manager, and working as part of the bylaw enforcement team, the Bylaw Enforcement Officer performs administrative, inspectional, investigative, and regulatory work related to enforcement of specific bylaws. The incumbent coordinates investigations and assists other departments with their bylaw enforcement issues. The work involves considerable public relations contact and requires the exercise of independent judgment, action, tact and diplomacy within policy, regulation, and bylaw limits. You will work closely with residents, businesses, community groups, and municipal departments to address concerns, resolve issues, and promote voluntary compliance whenever possible. Every day brings something different in this rewarding career where your work has a positive direct impact on our community. Success in this role requires sound judgment, professionalism, and strong communication skills. If you are someone who can balance firmness with fairness, navigate challenging situations with tact and diplomacy, and work independently while contributing to a collaborative team environment, we encourage you to apply • Responds to public inquiries/complaints concerning bylaw infractions and violations. Investigates and processes these inquiries/complaints in a professional manner and takes appropriate action as required in accordance with the City’s established policies and procedures and provincial legislation. • Conducts regular proactive patrols of downtown, City parks and public places. • Investigates, conducts site inspections, enforces, and gains compliance with the City’s various regulatory bylaws including but not limited to: Public Nuisance, Traffic and Highway Regulation, Zoning, Building, Business Licensing, Sign, Parks, Environmental Protection, and other regulatory bylaws. • Coordinates all matters arising from the issuance of Municipal Ticket Information including summons services and the recovery of outstanding fines through the court system. • Interprets bylaws and regulations for the general public and staff. Assists other departments with the enforcement of regulations and bylaws as directed by supervisor. • Provides assistance to and maintains liaison with a variety of internal and external contacts in their enforcement of regulations and bylaws as required. • Coordinates the collection and recording of evidence for legal action; prepares documentation for legal proceedings; develops case management strategies and appears in court, presenting evidence and as a witness when required. • Recommends regulatory bylaw amendments. • Provides recommendations to reduce crime and disorder utilizing the Crime Prevention Through Environmental Design (CPTED) principles. • Prepares reports and correspondence as required. • Provides Animal Control Enforcement support when required. • Performs related work as assigned by immediate supervisor