Position Responsibilities: - Selling, identifying, scheduling and documenting service, maintenance, and repairs - Answering phone calls to schedule service appointments or talk to customers about service needs or concerns - Greet customers with a smile when they arrive for service needs, including drop-offs, walk-ins, and wait appointments - Create repair orders and technician worksheets to help with technician workflow - Enter itemized estimate on service order and explain estimate clearly to customer - Acquire pre-approval of services needed before work is performed, either in person or over the phone - Invoice and cash out customers upon work completion - Communicate with technicians about customer needs or concerns - Manage inventory, ship & receive parts and ensure appropriate stock levels - Assist technicians to identify parts needed - Follow safeguard rules and regulations - Maintain housekeeping of workspace as well as assist with general cleaning duties Start Date – Immediately Office hours – Monday to Friday 8:00am -5:00pm Closed for lunch 12:00pm - 1:00pm Work schedule – Part time with the potential for full time Starting wage $25.00 per hour Probationary period will be in effect