Preferred Qualifications • Experience working with women and children who may be experiencing crisis and/or gender based violence. • Diploma or Degree in a related field; combination of education & experience will be considered • Must be flexible, reliable and able to manage a diverse team of support staff. Skills/Abilities/Knowledge  Strong knowledge of the issues relating to family and gender based violence in rural and remote areas.  Strong knowledge of culturally safe practice for women who are Indigenous, immigrants or from a racially diverse background.  Excellent and professional communication skills, both verbally and in writing.  Good organization, time and general management skills.  Ability to supervise, support, train and schedule on-call Support Workers.  Knowledge of mental health and medical systems, tenant rights, justice system, MCFD policies, related provincial and community supports  Outstanding team work skills and desire to work collaboratively with NICCCS teams, stakeholders and community partners.  Demonstrates the ability to be compassionate, caring, and non judgmental within a trauma informed care model.  Ability to respond calmly when people are in a crisis.