NIEFS posts employment opportunities submitted by employers free of charge. NIEFS has not in any way assessed or evaluated the jobs posted nor the employers submitting the job postings or the applicants. It is the responsibility of the employer and the applicant to review and research each employer and job candidate.
Need help finding work? Connect with an Employment Counsellor for more information on NIEFS services, resumes, cover letters, training and more. For more information call 250-286-3441 or toll free: 1-866-286-6788.
Show me:
/ hour (
benefits
) Details
Key Responsibilities
• Communicate directly with customers regarding vehicle maintenance and repairs
• Schedule service work and coordinate with technicians
• Prepare and explain repair estimates
• Order parts efficiently to ensure timely arrival for scheduled work
• Manage customer questions, concerns, and expectations professionally
• Ensure clear communication with customers throughout the repair process
• Maintain accurate service and repair records
• Support daily operations, including opening and closing the shop when required or closing out sales
• Contribute ideas to improve the overall customer experience
• Wage depends on the years and type of experience. We offer competitive pay plus medical/dental benefits
Qualifications & Experience
What We’re Looking For
• Strong customer service and customer satisfaction skills
• Effective Communication and Phone Etiquette
• Professional and calm when handling challenging situations
• Organized, detail-oriented, and able to multitask
• Proficiency in Computer Literacy to operate modern software and maintain repair/service records
• Automotive experience is an asset, but not required
• Knowledge of automotive repairs and maintenance is a plus
• Service Advisor Experience an asset
• Familiarity with Protractor software is a plus