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9-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, BC Ambulance Service and other first responder agencies, such as Search and Rescue. Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities.

As the “first” of the first responders, 9-1-1 Police Dispatchers serve as the critical link between citizens and the emergency help they require. They are the lifeline between people in critical and sometimes dangerous situations and the help they need.
Qualifications & Experience
Be a Canadian Citizen or have permanent resident status in Canada.

If you are applying to a 9-1-1 Police Dispatch Centre in Courtenay, Kelowna or Prince George, you must have:
-Canadian citizenship or permanent resident status in Canada
-Resided (been physically present) in Canada for the last 5 years. (Applicants may be considered if they have 4 years of residency.)

If you are applying to the 9-1-1 Police Dispatch Centre in Surrey, you must have:
-Canadian citizenship
-Resided (been physically present) in Canada for the last 10 years. (Applicants may be considered if they have 9 years of residency.)
-A secondary school diploma, or employer-approved alternatives (See note)

Note: The employer approved alternatives to a secondary school diploma are:
-A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
-An acceptable* combination of education, training and/or experience.
*Acceptable is defined as suitable for a position as determined by the manager unless otherwise regulated by the employer.

Be proficient in English.

You must provide proof of your citizenship or permanent residence status and a copy of your Canadian secondary school diploma during the Application Process. To avoid delays in your application, we recommend you have your documents ready before you apply.