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Full Job Description
Company Overview:
Kwa'lilas Hotel is seeking a Houseperson to join our team in scenic, Port Hardy B.C. The Kwa’lilas Hotel is located in the traditional territories of the Kwakiutl people. Meaning “a place to sleep”, the “Kwa’lilas” hotel was named by the Gwa’sala-‘Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.
Summary:
A Houseperson will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.
Benefits:
- Company events
- Employee assistance program
- Paid time off
- Wellness program
Essential Duties and Responsibilities:
- Clean public areas, back of the house and exterior building
- Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
- Wash doors, windows, walls of public areas
- Ensure that public areas and back of the housework areas meet the established standards of cleanliness to assure guest satisfaction
- Respond to guest requests, concerns, and complaints quickly and efficiently
- Perform any other job-related duties as assigned by the Housekeeping Manager / Supervisor
- Keep work area stocked, always organized and clean as defined by the task list and cleaning schedules posted in the department
- Ensure work areas and equipment are always kept functional and orderly, reporting any deficiencies as necessary
- Responsible for maintaining supplies and providing supply replenishment orders to Housekeeping manager or FOM
- Other duties as assigned
Job Type: Full-time or Part-time
Work Location: In person
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Company Overview:
Kwa'lilas Hotel is seeking a Houseperson to join our team in scenic, Port Hardy B.C. The Kwa’lilas Hotel is located in the traditional territories of the Kwakiutl people. Meaning “a place to sleep”, the “Kwa’lilas” hotel was named by the Gwa’sala-‘Nakwaxda’xw elders in hopes that guests may find peaceful rest after a day of exploration on North Vancouver Island.
Summary:
A Houseperson will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.
Benefits:
- Company events
- Employee assistance program
- Paid time off
- Wellness program
Essential Duties and Responsibilities:
- Clean public areas, back of the house and exterior building
- Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
- Wash doors, windows, walls of public areas
- Ensure that public areas and back of the housework areas meet the established standards of cleanliness to assure guest satisfaction
- Respond to guest requests, concerns, and complaints quickly and efficiently
- Perform any other job-related duties as assigned by the Housekeeping Manager / Supervisor
- Keep work area stocked, always organized and clean as defined by the task list and cleaning schedules posted in the department
- Ensure work areas and equipment are always kept functional and orderly, reporting any deficiencies as necessary
- Responsible for maintaining supplies and providing supply replenishment orders to Housekeeping manager or FOM
- Other duties as assigned
Job Type: Full-time or Part-time
Work Location: In person
Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Qualifications & Experience
Job Requirements:
- Possesses an eye for the smallest detail
- Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required)
- Must be able to handle and operate cleaning machineries
- Lifting – under 30 lbs
- Carrying – over 30 lbs
- Pulling – over 30 lbs – bending, standing, reaching and kneeling
- Possesses an eye for the smallest detail
- Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required)
- Must be able to handle and operate cleaning machineries
- Lifting – under 30 lbs
- Carrying – over 30 lbs
- Pulling – over 30 lbs – bending, standing, reaching and kneeling