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) Details
Multicultural and Immigrant Services Association of North Vancouver Island (MISA)
The Immigrant Welcome Centre is currently accepting applications for a Full Time Settlement Worker in Schools/Settlement Practitioner.
Who we are…
The Immigrant Welcome Centre specializes in immigration and support services to newcomers who are settling in Campbell River, Comox Valley, and the North Island. Also known as the Multicultural and Immigrant Services Association of North Vancouver Island (MISA), we are a registered non-profit organization established in Campbell River in 1992.
As an award winning organization, The Immigrant Welcome Centre is a respected leader in immigrant services and an active proponent for the sector. By fostering strategic partnerships and working to create welcoming, inclusive communities that attract and retain newcomers, we are an effective business partner in the communities we serve.
Who you are…
• You have an energetic and positive approach to your work.
• You have strong computer and documentation skills.
• You are self-directed and have excellent organizational and critical thinking skills.
• You genuinely enjoy building and maintaining collaborative relationships at all levels.
• You are excited about working collaboratively to achieve results with focus and flexibility.
The position…
Multicultural & Immigrant Services Association of North Vancouver Island (MISA)
JOB TITLE: Settlement Worker in Schools (SWIS) / Settlement Practitioner
WORK LOCATION: Campbell River
REPORTS TO: Settlement Coordinator
WORKING HOURS: 35 hours per week
COMPENSATION: $27 - $30 per hour. Based on MISA Wage Grid, Level 5
________________________________________
POSITION SUMMARY
This role combines the responsibilities of a Settlement Worker in Schools and a Settlement Practitioner in our Campbell River Office.
The Settlement Worker in Schools (SWIS) supports newcomer children, youth, and their families attending SD72 schools by delivering settlement and engagement services that foster social, emotional, and academic integration. This role helps students and families navigate the school system and connect with resources, ensuring a smooth transition into their new learning environment.
The Settlement Practitioner in the Campbell River office provides direct settlement services to newcomers of all ages and backgrounds. This role offers support through individual and group sessions, including needs assessments, referrals, and orientation to Canadian society. While both components involve supporting newcomers, the SWIS role focuses on school-aged children and youth within educational settings, while the Settlement Practitioner serves a broader population in the community.
________________________________________
KEY DUTIES & RESPONSIBILITIES (SWIS)
The SWIS Settlement Worker liaises closely with School District 72 staff and MISA Settlement staff to support students and their families. This role requires collaboration with the school district and may involve working offsite at a school location up to 60% of the time.
School-Based Newcomer Support
• Provide direct settlement services to newcomer students and their families using a coordinated case management approach.
• Deliver culturally sensitive and linguistically appropriate support.
• Participate in student and family reception and orientation processes.
• Offer orientation sessions on available school and community programs and services.
• Conduct outreach to immigrant and newcomer families to build trust and engagement.
• Facilitate newcomer participation in school activities, committees, and associations.
• Help families access school resources and support services.
• Support families in advocating for their children's education and overall integration.
School Relationship & Program Coordination
• Foster constructive and culturally sensitive communication among school staff, students, and families.
• Help initiate contact with newcomer families and maintain consistent follow-up.
• Provide cultural context and background information to school staff as needed.
• Assist with youth-focused workshops that promote understanding of the education system and parenting in Canada.
• Facilitate after-school and enrichment programs that foster student engagement and social inclusion.
• Maintain professional communication and contribute to regular reports and documentation.
________________________________________
KEY DUTIES & RESPONSIBILITIES (SETTLEMENT PRACTITIONER)
The Settlement Practitioner supports adult and family clients at MISA’s Campbell River office. This role delivers community-based settlement services that empower newcomers to integrate into Canadian life.
Client-Centred Settlement Support
• Conduct client intake and determine eligibility in collaboration with the Intake Worker.
• Assess client needs, barriers, and goals; create personalized settlement plans.
• Provide information about Canadian society, rights, responsibilities, and community expectations.
• Educate service providers about language and cultural barriers affecting newcomer access.
Navigation & Resource Access
• Offer detailed guidance on navigating government and social service processes.
• Refer clients to relevant services aligned with their specific needs.
• Support appointment scheduling, correspondence, and interpretation/translation where appropriate.
• Provide culturally informed support to clients and families adjusting to life in Canada.
Community Engagement & Education
• Maintain and share a network of community service contacts.
• Promote MISA programs to newcomers and partner organizations.
• Partner with service providers to address access gaps and deliver culturally appropriate programming.
• Facilitate group workshops, webinars, and learning opportunities for clients.
Reporting & Continuous Improvement
• Maintain confidential client records and input accurate data into OCMS/iCare or other databases.
• Track service delivery statistics and submit monthly reports.
• Contribute stories and qualitative data for reports and program evaluation.
• Participate in training and stay current on best practices in settlement work.
________________________________________
QUALIFICATIONS
Required
• Post-secondary education in Social Work, Child & Youth Care, Education, Psychology, Human Services, or a related field. A combination of relevant education and experience will also be considered.
• Fluency in English. Fluency in additional language(s) is an asset.
• Flexible availability for meetings, sessions, and occasional travel.
• Valid BC driver’s license and access to reliable transportation.
• Satisfactory vulnerable sector criminal record check.
• Adherence to MISA’s mission and code of ethics.
Preferred Skills, Knowledge, and Experience
• Experience supporting immigrants and/or visible minorities and understanding the impact of immigration.
• Strong preference for experience working with children or youth in educational or community settings.
• Ability to assess situations and remain resilient.
• Effective time management, organizational, and leadership skills.
• Knowledge of community resources and collaboration with service agencies.
• Ability to maintain professional boundaries and confidentiality.
• Team-oriented, flexible, and open-minded.
• Self-motivated and able to work independently.
• Proficiency in Microsoft Office programs.
________________________________________
This position description is intended to be thorough but not exhaustive. Other duties may be assigned occasionally. Evening or weekend work and offsite participation may be required depending on program activities and events.
How to apply:
Applications must include a resume and cover letter detailing how you meet the requirements of this position and why you want to join the Immigrant Welcome Centre team. Incomplete applications will not be accepted.
Please submit applications to: [email protected] by 9:00 a.m. on Monday, June 23rd.
Note: Thank you for your interest in joining our team. Please note we do not accept any phone calls and only those candidates that are chosen to move on in the hiring process will be contacted. Good Luck!
The Immigrant Welcome Centre is currently accepting applications for a Full Time Settlement Worker in Schools/Settlement Practitioner.
Who we are…
The Immigrant Welcome Centre specializes in immigration and support services to newcomers who are settling in Campbell River, Comox Valley, and the North Island. Also known as the Multicultural and Immigrant Services Association of North Vancouver Island (MISA), we are a registered non-profit organization established in Campbell River in 1992.
As an award winning organization, The Immigrant Welcome Centre is a respected leader in immigrant services and an active proponent for the sector. By fostering strategic partnerships and working to create welcoming, inclusive communities that attract and retain newcomers, we are an effective business partner in the communities we serve.
Who you are…
• You have an energetic and positive approach to your work.
• You have strong computer and documentation skills.
• You are self-directed and have excellent organizational and critical thinking skills.
• You genuinely enjoy building and maintaining collaborative relationships at all levels.
• You are excited about working collaboratively to achieve results with focus and flexibility.
The position…
Multicultural & Immigrant Services Association of North Vancouver Island (MISA)
JOB TITLE: Settlement Worker in Schools (SWIS) / Settlement Practitioner
WORK LOCATION: Campbell River
REPORTS TO: Settlement Coordinator
WORKING HOURS: 35 hours per week
COMPENSATION: $27 - $30 per hour. Based on MISA Wage Grid, Level 5
________________________________________
POSITION SUMMARY
This role combines the responsibilities of a Settlement Worker in Schools and a Settlement Practitioner in our Campbell River Office.
The Settlement Worker in Schools (SWIS) supports newcomer children, youth, and their families attending SD72 schools by delivering settlement and engagement services that foster social, emotional, and academic integration. This role helps students and families navigate the school system and connect with resources, ensuring a smooth transition into their new learning environment.
The Settlement Practitioner in the Campbell River office provides direct settlement services to newcomers of all ages and backgrounds. This role offers support through individual and group sessions, including needs assessments, referrals, and orientation to Canadian society. While both components involve supporting newcomers, the SWIS role focuses on school-aged children and youth within educational settings, while the Settlement Practitioner serves a broader population in the community.
________________________________________
KEY DUTIES & RESPONSIBILITIES (SWIS)
The SWIS Settlement Worker liaises closely with School District 72 staff and MISA Settlement staff to support students and their families. This role requires collaboration with the school district and may involve working offsite at a school location up to 60% of the time.
School-Based Newcomer Support
• Provide direct settlement services to newcomer students and their families using a coordinated case management approach.
• Deliver culturally sensitive and linguistically appropriate support.
• Participate in student and family reception and orientation processes.
• Offer orientation sessions on available school and community programs and services.
• Conduct outreach to immigrant and newcomer families to build trust and engagement.
• Facilitate newcomer participation in school activities, committees, and associations.
• Help families access school resources and support services.
• Support families in advocating for their children's education and overall integration.
School Relationship & Program Coordination
• Foster constructive and culturally sensitive communication among school staff, students, and families.
• Help initiate contact with newcomer families and maintain consistent follow-up.
• Provide cultural context and background information to school staff as needed.
• Assist with youth-focused workshops that promote understanding of the education system and parenting in Canada.
• Facilitate after-school and enrichment programs that foster student engagement and social inclusion.
• Maintain professional communication and contribute to regular reports and documentation.
________________________________________
KEY DUTIES & RESPONSIBILITIES (SETTLEMENT PRACTITIONER)
The Settlement Practitioner supports adult and family clients at MISA’s Campbell River office. This role delivers community-based settlement services that empower newcomers to integrate into Canadian life.
Client-Centred Settlement Support
• Conduct client intake and determine eligibility in collaboration with the Intake Worker.
• Assess client needs, barriers, and goals; create personalized settlement plans.
• Provide information about Canadian society, rights, responsibilities, and community expectations.
• Educate service providers about language and cultural barriers affecting newcomer access.
Navigation & Resource Access
• Offer detailed guidance on navigating government and social service processes.
• Refer clients to relevant services aligned with their specific needs.
• Support appointment scheduling, correspondence, and interpretation/translation where appropriate.
• Provide culturally informed support to clients and families adjusting to life in Canada.
Community Engagement & Education
• Maintain and share a network of community service contacts.
• Promote MISA programs to newcomers and partner organizations.
• Partner with service providers to address access gaps and deliver culturally appropriate programming.
• Facilitate group workshops, webinars, and learning opportunities for clients.
Reporting & Continuous Improvement
• Maintain confidential client records and input accurate data into OCMS/iCare or other databases.
• Track service delivery statistics and submit monthly reports.
• Contribute stories and qualitative data for reports and program evaluation.
• Participate in training and stay current on best practices in settlement work.
________________________________________
QUALIFICATIONS
Required
• Post-secondary education in Social Work, Child & Youth Care, Education, Psychology, Human Services, or a related field. A combination of relevant education and experience will also be considered.
• Fluency in English. Fluency in additional language(s) is an asset.
• Flexible availability for meetings, sessions, and occasional travel.
• Valid BC driver’s license and access to reliable transportation.
• Satisfactory vulnerable sector criminal record check.
• Adherence to MISA’s mission and code of ethics.
Preferred Skills, Knowledge, and Experience
• Experience supporting immigrants and/or visible minorities and understanding the impact of immigration.
• Strong preference for experience working with children or youth in educational or community settings.
• Ability to assess situations and remain resilient.
• Effective time management, organizational, and leadership skills.
• Knowledge of community resources and collaboration with service agencies.
• Ability to maintain professional boundaries and confidentiality.
• Team-oriented, flexible, and open-minded.
• Self-motivated and able to work independently.
• Proficiency in Microsoft Office programs.
________________________________________
This position description is intended to be thorough but not exhaustive. Other duties may be assigned occasionally. Evening or weekend work and offsite participation may be required depending on program activities and events.
How to apply:
Applications must include a resume and cover letter detailing how you meet the requirements of this position and why you want to join the Immigrant Welcome Centre team. Incomplete applications will not be accepted.
Please submit applications to: [email protected] by 9:00 a.m. on Monday, June 23rd.
Note: Thank you for your interest in joining our team. Please note we do not accept any phone calls and only those candidates that are chosen to move on in the hiring process will be contacted. Good Luck!