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/ hour (
$58,500 – $68,250
) Details
What does the Operations Support Specialist do?
As a Program Coordinator – PCN & HCR, you’ll play a vital role in the successful delivery of Primary Care Network initiatives and patient attachment efforts through the Health Connect Registry. This position is all about building strong partnerships, ensuring program alignment, and making sure patients, clinics, and providers are supported throughout the process.
You’ll work closely with the PCN Manager and Division Program Manager to ensure seamless coordination of initiatives, meaningful community engagement, and data-driven progress tracking. Your work will contribute directly to improving how primary care is accessed and delivered in our region.
Core Responsibilities
Community & Partner Engagement
- Build and maintain effective relationships with clinics, Physicians, MOAs, Allied Health Professionals, community organizations, and other PCN partners
- Deliver training, mentorship, and technical support to ensure smooth implementation of tools and workflows
- Create and distribute engaging, accessible communications and promotional materials
Patient Attachment & Health Connect Registry (HCR) Coordination
- Support patients in the HCR, ensuring accurate registration, timely responses, and respectful communication
- Facilitate patient attachment to local providers based on clinic capacity and patient needs
- Maintain registry data integrity and monitor key performance indicators
Program Implementation & Administrative Support
- Organize PCN-related meetings, events, and onboarding sessions for new committee members and health professionals
- Manage logistics including scheduling, agendas, minutes, catering, and tech setup
- Maintain and update tools, templates, and program documentation
- Track project outcomes and contribute to evaluation and reporting
Position Overview
Position type: Full-time / 37.5 hours per week
Work Environment: Hybrid (Campbell River office + remote work flexibility)
Compensation: $58,500 – $68,250 per year commensurate with experience
Benefits: Comprehensive health and wellness package, RRSP contribution program
Schedule: Primarily weekdays, with possible morning, evenings or weekends if necessary
As a Program Coordinator – PCN & HCR, you’ll play a vital role in the successful delivery of Primary Care Network initiatives and patient attachment efforts through the Health Connect Registry. This position is all about building strong partnerships, ensuring program alignment, and making sure patients, clinics, and providers are supported throughout the process.
You’ll work closely with the PCN Manager and Division Program Manager to ensure seamless coordination of initiatives, meaningful community engagement, and data-driven progress tracking. Your work will contribute directly to improving how primary care is accessed and delivered in our region.
Core Responsibilities
Community & Partner Engagement
- Build and maintain effective relationships with clinics, Physicians, MOAs, Allied Health Professionals, community organizations, and other PCN partners
- Deliver training, mentorship, and technical support to ensure smooth implementation of tools and workflows
- Create and distribute engaging, accessible communications and promotional materials
Patient Attachment & Health Connect Registry (HCR) Coordination
- Support patients in the HCR, ensuring accurate registration, timely responses, and respectful communication
- Facilitate patient attachment to local providers based on clinic capacity and patient needs
- Maintain registry data integrity and monitor key performance indicators
Program Implementation & Administrative Support
- Organize PCN-related meetings, events, and onboarding sessions for new committee members and health professionals
- Manage logistics including scheduling, agendas, minutes, catering, and tech setup
- Maintain and update tools, templates, and program documentation
- Track project outcomes and contribute to evaluation and reporting
Position Overview
Position type: Full-time / 37.5 hours per week
Work Environment: Hybrid (Campbell River office + remote work flexibility)
Compensation: $58,500 – $68,250 per year commensurate with experience
Benefits: Comprehensive health and wellness package, RRSP contribution program
Schedule: Primarily weekdays, with possible morning, evenings or weekends if necessary
Qualifications & Experience
Education:
- University degree in a relevant field (e.g. health, public administration, social sciences) or equivalent experience
Experience:
-2 years’ experience coordinating projects or programs
- Experience in health care or non-profit environments is an asset
- Familiarity with BC’s primary care system and patient attachment pathways is preferred
Key Attributes:
- Strong relationship-building and stakeholder engagement skills
- Exceptional organizational and multitasking abilities
- Self-motivated with a growth mindset
- Skilled in data tracking, reporting, and process improvement
- Excellent written and verbal communication
- Proficient with Microsoft Office Suite, SharePoint, Zoom, and other digital collaboration tools
- Commitment to cultural humility, safety, and inclusion in all work
- University degree in a relevant field (e.g. health, public administration, social sciences) or equivalent experience
Experience:
-2 years’ experience coordinating projects or programs
- Experience in health care or non-profit environments is an asset
- Familiarity with BC’s primary care system and patient attachment pathways is preferred
Key Attributes:
- Strong relationship-building and stakeholder engagement skills
- Exceptional organizational and multitasking abilities
- Self-motivated with a growth mindset
- Skilled in data tracking, reporting, and process improvement
- Excellent written and verbal communication
- Proficient with Microsoft Office Suite, SharePoint, Zoom, and other digital collaboration tools
- Commitment to cultural humility, safety, and inclusion in all work