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/ hour (
$20.00 – $26.00
) Details
Are you passionate about aviation safety and operations? Do you thrive in a fast paced, detail-oriented
environment? We’re looking for a Flight Follower to join our team and play a key roll in ensuring the safe
and effective coordination of our flight operations.
This is a full-time position for a Base Administrator & Flight Follower with West Coast Helicopters, based out of Port McNeill. The schedule follows a 4 days on, 4 days off rotation, with 10-hour shifts. The start date is mid-June, and compensation will be a competitive wage based on experience, with health benefits.
Key Responsibilities (not limited to):
Flight Operations and Dispatch:
• Book and dispatch aircraft with coordination from base manager
• Maintain accurate daily records: tickets, invoices and fiscal tracking
• Monitor flights via FM radio and live satellite tracking systems
Reception and Administrative Support
• Provide warm and professional reception (in-person and phone).
• Manage administrative systems, travel arrangements
• Support pilot scheduling, time-off tracking, and fleet serviceability
Base Upkeep and Hospitality
• Keep the office clean, welcoming and stocked with essentials
• Oversee coffee/snack areas, client amenities, and general tidiness
Safety and Compliance
• Serve as Base Safety Representative for Port McNeill
• Familiarize yourself with company policies, CARs, and operational procedures
environment? We’re looking for a Flight Follower to join our team and play a key roll in ensuring the safe
and effective coordination of our flight operations.
This is a full-time position for a Base Administrator & Flight Follower with West Coast Helicopters, based out of Port McNeill. The schedule follows a 4 days on, 4 days off rotation, with 10-hour shifts. The start date is mid-June, and compensation will be a competitive wage based on experience, with health benefits.
Key Responsibilities (not limited to):
Flight Operations and Dispatch:
• Book and dispatch aircraft with coordination from base manager
• Maintain accurate daily records: tickets, invoices and fiscal tracking
• Monitor flights via FM radio and live satellite tracking systems
Reception and Administrative Support
• Provide warm and professional reception (in-person and phone).
• Manage administrative systems, travel arrangements
• Support pilot scheduling, time-off tracking, and fleet serviceability
Base Upkeep and Hospitality
• Keep the office clean, welcoming and stocked with essentials
• Oversee coffee/snack areas, client amenities, and general tidiness
Safety and Compliance
• Serve as Base Safety Representative for Port McNeill
• Familiarize yourself with company policies, CARs, and operational procedures
Qualifications & Experience
Strong communication and interpersonal skills — able to interact professionally with clients, pilots, and team members
Excellent organizational and multitasking abilities — capable of managing flight following, bookings, customer service, and administrative tasks simultaneously
Previous experience in an administrative, dispatch, or aviation operations role is an asset, but not required
Customer service experience with a focus on creating positive client experiences
Comfortable working with technology and software systems (Cirro, Spidertracks, Microsoft Office, email, phone systems)
Ability to stay calm, positive, and professional under pressure in a dynamic, fast-paced environment
Strong attention to detail for flight tracking, invoicing, and scheduling
Flexibility to work varying shifts, including weekends or after-hours coverage as needed
Must be able to perform light cleaning and tidying duties to maintain a welcoming base environment
Excellent organizational and multitasking abilities — capable of managing flight following, bookings, customer service, and administrative tasks simultaneously
Previous experience in an administrative, dispatch, or aviation operations role is an asset, but not required
Customer service experience with a focus on creating positive client experiences
Comfortable working with technology and software systems (Cirro, Spidertracks, Microsoft Office, email, phone systems)
Ability to stay calm, positive, and professional under pressure in a dynamic, fast-paced environment
Strong attention to detail for flight tracking, invoicing, and scheduling
Flexibility to work varying shifts, including weekends or after-hours coverage as needed
Must be able to perform light cleaning and tidying duties to maintain a welcoming base environment