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/ hour (
31.56 plus 12.2% =35.41
)
Details
Job Profile

Job Summary:
The Women’s Support Worker is a member of the Campbell River
Transition Society team who provides supportive counselling, education,
information and referrals to women one on one and in group settings.

Job Duties:
Provide in-house facilitated group opportunities for resident women in
the areas of recreation, education, psycho-social-spiritual well being
▪ Plan and prepare for in-house groups
▪ Facilitate groups for resident women
▪ Bring in community professionals for educational groups
▪ Provide information and referrals
▪ Maintain confidentiality according to Policy and Procedures

Supportive Counselling;
▪ Receive crisis and support calls from clients in distress
▪ Intake of new non-resident client women
▪ Assess suitability to program
▪ Be non-judgmental in approach
▪ Provide emotional support to clients/residents in distress
▪ Assist with goal setting and follow through
▪ Provide information about abuse
▪ Make referrals to other resources
▪ Provide information about other resources and processes such as
legal or justice system
▪ Assist women in development of a safety plan
▪ Address relapse prevention with recovery clients
▪ Monitor client progress and report concerns to supervisor
Campbell River & North Island Transition Society

Record Keeping;
▪ Maintain statistical information as directed
▪ Maintain accurate documentation in client files
▪ Maintain accurate and up to date records of group activities

Maintain AEH//EH/RH/WC environment;
▪ Create and maintain a safe, warm and trusting environment
▪ Maintain a clean environment of the facility you are working at
▪ Provide mediation between residents in conflict
▪ Facilitate resident meetings as needed
▪ Work cooperatively with other members of the team

Miscellaneous
▪ Abide by CRNITS code of ethics and philosophy
▪ Abide by CRNITS Policy and Procedures
▪ Maintain confidentiality according to Policy and Procedures
▪ Maintain current knowledge of issues related to the abuse of
women and children
▪ Advocate for clients
▪ Continue to upgrade skills through staff and professional
development
▪ Assist in orientation of new staff and training of practicum students
▪ Attend staff meetings regularly
▪ Provide childcare as needed
▪ Complete special projects as directed by the Manager
▪ Other related duties

Working Conditions
This position involves working in the transition house, women’s center,
nd stage and 3rd stage housing with a transient clientele. It may also
include counselling, accompaniment and advocacy for women.

Qualifications & Experience
Human Profile

Technical Skills
Education
▪ Human Service Worker Diploma or equivalent
And
▪ Transition House Worker Certificate or equivalent
Or
▪ Equivalent training and experience

Experience
▪ 1 year working in community social services

Qualifications/Training
▪ Emergency First Aid
▪ Good communication and crisis intervention skills
▪ Knowledge and understanding of abuse of women and children
▪ Knowledge of community resources
▪ Group facilitation skills

Requirements
▪ Satisfactory Criminal Record check and Criminal Record Review

Performance Skills
Physical Demands
▪ Capable of assisting injured or disabled clients and children
▪ Delivery of program activities requires a moderate level of physical
fitness i.e. walking, standing, bending
▪ Cleaning rooms/units as needed

Mental Demands
▪ Possesses and is able to apply a feminist perspective
▪ Ability to interact well with clients in crisis regardless of ethnic,
religious, or socioeconomic status, sexual orientation, age, physical or
mental ability
▪ Able to manage stressful work and fluctuating workload
▪ Able to make sound judgments
▪ Adaptable
▪ Has initiative
▪ Respectful in all communication with clients, staff and other agencies