Details:
As the first point of contact for customers and a source of knowledge for many our budtenders are responsible for providing customers with product knowledge and customer support to help guide customers to the appropriate products while maintaining a clean and comfortable store environment. You will be responsible for assisting and supporting the Supervisor and Management team with the activities and operations of the store while ensuring regulatory and compliance guidelines are upheld.
Position Responsibilities:
Deliver exceptional customer service
A strong understanding of the legal cannabis market, strains, products, and related cannabis accessories with a willingness to continue increasing your knowledge
Ability to work in a team environment but also able to work by yourself, properly managing time and tasks
Guide and direct customers in their cannabis purchasing journey
Ensure regulatory compliance in all transactions
Ask customers for ID when appearance requires it
Knowledge of POS systems
Building a loyal customer base
Unpack, sort, count, label, and display merchandise as directed
Taking inventory and assisting in inventory related tasks as directed
Cash handling and other duties as directed
Qualifications & Experience:
Job Requirements:
Must be 19+ years of age
Must have a valid Selling It Right Certificate
Able to lift up to 50 lbs
Willing to work a variety of shifts including evenings, weekends and holidays
Excellent listening skills and engagement with the customer to better understand their needs and best direct them to appropriate products
Strong work ethic demonstrating critical thinking, problem solving and logic
Knowledge of glassware, accessories, and hydroponics is an asset
Prior retail experience is an asset