Company:
Bill Howich Chrysler RV & Marine
Details:
We are looking to fill 2 positions
If these characteristics describe you, chances are you have all the makings of an incredible sales person and we want to chat with you:
- Team Player
- Driven
- Enthusiastic
- Honest
- Competitive
- Adaptable
- Passionate
Your Key Responsibilities:
- Excellent customer service skills and be able to communicate professionally with clients
- Be empathetic to the client’s needs, wants, and concerns
- Be patient and guide clients through the buying process supported by the established sales framework
- Enhance the customer experience by demonstrating the vehicles features and conducting a test drive
- Complete vehicle quotes and explain financing and warranty options for new and pre-owned vehicles
- Transfer ownership of a vehicle utilizing an established delivery process which ensures the client understands the vehicles operating features and warranty
- Become a brand specialist by attending sales meetings and training offered by the dealership and the manufacturer
- Contribute ideas to and participate in the development and implementation of the dealership’s marketing and advertising initiatives
- Meet sales goals and objectives and all required metrics related to the overall customer experience
- Develop and maintain relationships with our valued clients to further promote the dealership’s brand within the market
- Support online clients by answering questions and setting up appoints when appropriate
- Manage the customer service experience by following up with clients to obtain feedback and request referrals
COVID-19 considerations:
All customers and staff required to wear masks per Government Regulations. Regular sanitization and following health guideline protocols.
Qualifications & Experience:
Your Capabilities and Credentials:
- Friendly, approachable and supportive
- The desire, willingness and ability to excel at sales
- Ability to think like a customer, to provide the best possible sales experience
- Excellent verbal and written communication skills coupled with excellent negation and presentation abilities
- Ability to work independently in a dealership environment as well as be part of a team
- Detail oriented, self-motivated and resourceful
- Must be a great listener and be willing to ask the customer for their business and be willing to earn their business by providing an exceptional customer service experience
- Valid Class 5 driver’s license with a clean driver’s abstract