Details:
Primary Responsibilities:
- Builds and maintains positive relationships with all tenants and ensures consistent and regular communication.
- Act as the main point of contact for all inquiries related to residential properties.
- Manages rent collection, including processing rent invoices, receiving and processing payments.
- Develop and maintain an annual housing budget.
- Administer the housing application process in accordance with the Policy.
- Complete all financial and program reporting related to residential property management both internally for administration and external funders.
- Ensure tenants are abiding by tenant agreements and all applicable by-laws and legislation; take appropriate action when complaints are submitted in accordance with policies and by-laws.
- Maintaining tenant and property files.
- Schedule repairs and/or coordinate outsourced services as required, acting as the liaison until services and/or repairs are complete.
- Prepares and submits applications for funding.
- Provide project coordination for new housing projects to ensure completion within budget and on time.
Knowledge and Skills:
- Home maintenance and home repair knowledge.
- Strong interpersonal skills and ability to build and maintain strong relationships.
- Excellent communication skills,
- Strong ability to maintain confidentiality.
- Strong ability to interpret and enforce policy.
- Strong conflict resolution skills.
- Intermediate computer skills including Microsoft office required.
Qualifications & Experience:
Qualifications:
- Certificate in construction management, property management or related field considered an asset.
- 2 years previous experience in a similar role considered an asset.
- Experience working with contractors for new builds, renovations, and repairs.
- Experience applying for external funding.
- Valid Class 5 driver's license.