Details:
Great Bear Lodge (greatbeartours.com) has been providing quality wildlife viewing experiences with a strong emphasis on natural history interpretation and minimum ecological impact since 1999. Our goal is to share this special place with guests from all over the world in a sustainable and respectful manner. We’re a small fun team and welcome anyone that is excited to deliver a world-class experience to guests.
Would you like to work for a lodge that has been rated by National Geographic Adventure as "one of the best adventure travel companies on earth"? Great Bear Lodge is seeking a highly motivated candidate to work in our office in Port Hardy from May to October. The office provides support for our grizzly-bear viewing tours, which are at the floating Great Bear Lodge in the traditional lands of the Gwa’sala-‘Nakwaxda’xw Nation. The lodge is small, accommodating 18 guests, thus providing a very personal experience.
Job Description: You will be part of the guest team in Port Hardy, working alongside our Office Manager and Logistics Specialist. The position is part time, with some weekend work required. Many days you will work independently, while some days you will work with another team member. Your day will involve:
- Customer Service and Sales: answering phone and email inquiries and taking bookings; entering all client information in a computer system; sending invoices
- Meeting clients as they prepare to board the floatplane for the Great Bear Lodge, and once again when they return from the lodge
- Provide logistical support to the Great Bear Lodge: purchase groceries and other items required by the lodge, dispose of recyclables and trash
- Schedule floatplane transportation for the clients and staff
- General office duties: receiving packages; preparing paperwork for the bookkeeper, sending marketing material, etc.
Great Bear Lodge (greatbeartours.com) has been providing quality wildlife viewing experiences with a strong emphasis on natural history interpretation and minimum ecological impact since 1999. Our goal is to share this special place with guests from all over the world in a sustainable and respectful manner. We’re a small fun team and welcome
Qualifications & Experience:
Ideally you are:
- Comfortable working on computers
- Good at communicating with people
- Driven to provide excellent customer service and exceed expectations on a daily basis
- A car owner (will be reimbursed for usage)
- Able to assist in loading groceries and luggage onto planes