Details:
The Immigrant Welcome Centre is currently accepting applications for a full-time Outreach Worker in the North Island. This position will support Port Hardy, Port McNeill and surrounding communities.
Who we are…
The Immigrant Welcome Centre specializes in immigration and support services to newcomers who are settling in Campbell River, Comox Valley, and the North Island. Also known as the Multicultural and Immigrant Services Association of North Vancouver Island (MISA), we are a registered non-profit organization established in Campbell River in 1992.
As an award-winning organization, The Immigrant Welcome Centre is a respected leader in immigrant services and an active proponent for the sector. By fostering strategic partnerships and working to create welcoming, inclusive communities that attract and retain newcomers, we are an effective business partner in the communities we serve.
Who you are…
As a professional you pride yourself on the following attributes:
• You genuinely enjoy working with a diverse range of clients.
• You are easily able to engage clients and keep them engaged through your work with them.
• You have an energetic and positive approach to your work.
• You have strong computer and documentation skills.
• You are self-directed and have excellent organizational and critical thinking skills.
• You genuinely enjoy building and maintaining collaborative relationships at all levels.
• You are excited about working collaboratively to achieve results with focus and flexibility.
The position…
JOB TITLE: Outreach Worker
WORK LOCATION: Port Hardy & Port McNeill
REPORTS TO: Regional Settlement Manager
WORKING HOURS: Full-time, 35 hours/week
COMPENSATION:
Based on MISA Wage Grid, Level 5, Wage Range $21.59 - $25.35
Competitive Benefits Package
POSITION SUMMARY
The main function of the Outreach Worker (OW) is to assist MISA with the recruitment and intake of clients in the North Island. This position will support Settlement, Language Instruction for Newcomers to Canada program (LINC) and Employment program. The OW works in conjunction and collaborates with the identified Settlement staff. This position provides outreach services in the North Island assisting immigrants and newcomers with referrals to Settlement Services. The OW ensures reporting is up to date using databases and is efficient in technology reporting systems. In addition, the OW will support the Welcoming Communities Coalition (WCC) through strategic outreach and networking when and where it is possible to do so.
Please see the full job description for further details.
Qualifications & Experience:
REQUIRED:
• Post secondary training in administration, community development or a related field, or equivalent combination of education and experience.
• The worker must have a valid BC driver’s license and reliable transportation.
• The worker must have a satisfactory vulnerable sector criminal record check.
The worker will follow the code of ethics and mission statement of MISA. In addition, they will follow MISA processes and use MISA tools and where possible provide constructive feedback on the enhancement of these.
PREFERRED SKILLS, KNOWLEDGE, EXPERIENCE AND ATTRIBUTES:
• Demonstrated computer proficiency and working knowledge of MS Office programs.
• Experience using virtual meeting platforms e.g. Zoom and social media.
• Fluency in English – (fluency in other languages a valuable asset).
• Familiar with community services and in-depth knowledge of the community and a connection with employers.
• Experience in report writing, excellent communication (written and verbal).
• Experience working with highly confidential and sensitive information.
• Experience working with immigrants and/or visible minorities, knowledge of the impact of immigration.
• Excellent problem-solving, communication and interpersonal skills that would reflect a self-directed, helping professional.
• Demonstrated teamwork skills.
• Proactive with demonstrated flexibility and ability to embrace change.
• Proficient in computer functions such as database reporting, word processing, Internet and e-mail.
• Knowledge of ethical practices in working with vulnerable peoples.
• A positive commitment to MISA clients, MISA mission and the organization.
• Ability to foster positive relationships with clients, co-workers, employers and community partners.
• Working knowledge of current FOIPA Act.
• Ability to work one to one with staff or in a group setting to establish collaborative working relationships.
• Provide service to clients and staff in a respectful, sensitive and confidential manner.
• Well developed planning, organizing, controlling and administrative skills.
• Effective organizational and time management skills.
• Knowledge and experience maintaining confidentiality, appropriate boundaries with other staff and clients in a professionally assertive manner.