Details:
Job Description:
A Houseman will provide excellent customer service to ensure customer satisfaction, maintain a high level of cleanliness and sanitation in guest rooms, hallways and designated public areas, according to established Hotel Housekeeping Standards.
Duties:
-Clean public areas, back of the house and exterior building
-Vacuum carpeting, area rugs, draperies, upholstered furniture and occasionally ceilings and vents
-Wash doors, windows, walls of public areas
-Ensure that public areas and back of the house work areas meet the established standards of cleanliness to assure guest satisfaction
-Respond to guest requests, concerns and complaints quickly and efficiently
-Perform any other job-related duties as assigned by the Housekeeping Manager / Supervisor
-Keep work area stocked, organized and clean at all times as defined by the task list and cleaning schedules posted in the department
-Ensure work areas and equipment are kept functional and orderly at all times, reporting any deficiencies as necessary
-Other duties as assigned
Qualifications & Experience:
Job Requirements:
-Possesses an eye for the smallest detail
-Maintains a flexible schedule to accommodate operational needs of a hotel environment (including week-ends, holidays and overnight shifts as required)
-Must be able to handle and operate cleaning machines.
-Lifting – comfortable to lift under 30 lbs
-Carrying – comfortable to carry over 30 lbs
-Pulling – comfortable to pull over 30 lbs – bending, standing, reaching and kneeling