Company:
Brian McLean Chevrolet Buick GMC
Details:
Reports to: Sales Manager
Management/Business Skills Required:
Knowledge of sales procedures, processes, and follow-up.
Ability to effectively relate to customers of all backgrounds and to focus on customer enthusiasm.
Knowledge of company products. (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications)
Ability to network, follow up on prospects, and ask for referrals.
Ability to counsel customers. (regarding their likes, dislikes, needs)
Position Summary
Is focused on the process of understanding and meeting customer needs.
Must have basic knowledge of automotive systems and thorough knowledge of prices, models, series, options, and other variations of the manufacturer's products.
Should know much about competitors' products and prices.
Should demonstrate sensitivity toward customers and a strong interest in exceeding customers' expectations.
Must have polished communication skills with customers, including the ability to present the dealership’s products and to pinpoint customers' needs by interviewing and questioning.
Must work with the Sales Manager in completing sale contracts that meet customers' needs.
Is capable of addressing customer hesitation and resistance.
Presents a positive image of the dealership, both in mode of dress and in helpful and friendly attitude.
In conjunction with the Sales Manager, determines personal sales goals and the methods by which those goals will be met, which affords the Sales Consultant a structured method of building a clientele and achieving success.
Works systematically not only in the sales process but also in the process of handling the administrative requirements of the position (e.g., paperwork, plans, reports, and the maintenance of a prospect and owner follow-up system).
Qualifications & Experience:
Functions:
Sales/Marketing
Maintenance of product and industry knowledge
Interdepartmental Relations
Competencies:
Adaptability
Analysis
Continuous Improvement
Customer Enthusiasm
Judgement
Organizing and Planning
Teamwork
Communication
Qualifications:
Must have a positive attitude and bearing.
Comes to each prospective sale with the same smile and engaging nature.
Genuinely enjoys customers and engages them in purposeful conversations that gather information important to a sale, and probes for possible alternative suggestions and ideas.
Works readily with numbers and can discuss the company's products with accuracy and assurance.
While capable of working with a Sales Manager, is an accomplished self-manager when it comes to using time productively.
Entails knowing the entire dealership thoroughly, department to department.
Involves continual learning about new approaches to sales, new information regarding products, new administrative efficiencies, and customers.
Requires building strong interdepartmental relationships, particularly with the Business Department/Financial Services, and paying close attention to the requirements of those departments within the process of selling.
If you are interested in learning more about the position and to pay plan please submit an application with resume.
How to apply:
We are looking for a person to join our sales team. There is a 30-day training period with salary and the training is all in house. Our team is comprised of Product Specialists whose purpose is to meet and greet clients on the lot and assist in finding the right new or pre-owned vehicle for their needs. The position is largely salaried and is tiered over 3 years to assist moving along and getting up to speed in the automotive industry.
If you are interested in learning more about the position and to pay plan please submit an application with resume.
We expect customers who visit the dealership to receive a professional experience, have all their questions answered, in a fully transparent atmosphere. Therefore, successful candidates must be prepared to know the product they are presenting inside and out. We have a 1-month training period which involves 1 on 1 training, online web and product knowledge training, and hands on product training and test drives. Successful candidates must also have a flexible schedule as we have shifts and are open on weekends.