Details:
Hotel Front Desk Clerk (1 Vacancy - Full-Time, Permanent)
SCHOONER MOTEL in Tofino, BC is looking for a Hotel Front Desk Clerk
-Work location and business address: 315-321 Campbell Street, Tofino, BC, V0R 2Z0
-Work Hours: 40 hours per week
-Wage: $19.00 per hour
-Vacation pay: 4% of gross salary
-Language: English required
Duties and responsibilities;
Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Investigate and resolve complaints and claims, Process guest departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain an inventory of vacancies, reservations and room assignments, Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying), Answer telephone and relay telephone calls and messages, Provide customer service, Perform light housekeeping and cleaning duties, Assist clients/guests with special needs.
Qualifications & Experience:
Employment Requirements:
• Completion of High School or equivalent is usually required.
• Completion of a two-year apprenticeship program, or college program in front desk operations or hotel management may be required.
• Any experience in customer service is preferred