Details:
Telecommunications operators are the first person a caller speaks to when calling 9-1-1 or requesting police assistance.
Operators have to keep callers calm during emergencies to gather as much information as possible and help ensure both public and officer safety.
Their role is critical to the delivery of RCMP police services.
Our approximately 1200 RCMP telecommunications operators are lifelines for RCMP officers across the country. They provide the ever-changing information officers need to do their work.
If you're ready for a meaningful career where you can make a real difference in the lives of others, and contribute to keeping Canadians safe – this is the career for you!
A telecommunications operator career can be very rewarding, but it's not for everyone.
Are you willing to:
•work shifts, including nights, evenings, weekends and holidays?
•remain calm in crisis situations and be exposed to traumatic, violent and disturbing events?
•be exposed to multiple screens, lights and noise disturbances for extended periods of time?
•work on short notice and overtime to meet operational needs?
•testify in court?
•travel for training and operational requirements?
Qualifications & Experience:
To apply as a telecommunications operator of the RCMP, you must:
•be a Canadian citizen or have permanent status in Canada
•have a Canadian high school diploma or equivalent
•not have a criminal record and be three years clear of any illegal activity
•meet the health and psychological standards, as assessed by RCMP Health Services
•meet the required vision and hearing standards
•be proficient in English, and French if the position is bilingual
•type 43 words per minute
•be willing to work out of one of the RCMP's 19 communication centres
•be willing to work shift work including weekends and holidays