Details:
Basic Job Function
The Ramp / Cargo attendant attends to all activities associated with the ramp, cargo, baggage, and operation of company ground equipment. This includes but is not limited to shipping/receiving of cargo, baggage loading/unloading, marshaling of aircraft, towing of aircraft, aircraft grooming and operation of ground equipment. Transporting passengers/cargo from airport to float dock.
The Ramp / Cargo attendant is responsible for ensuring that all customer interactions are treated with a high degree of customer service. In addition, those customer possessions are handled with care and concern, while ensuring a professional and safe work environment for all customers and personnel.
Qualifications & Experience:
Skills, knowledge and abilities:
-Experience in customer service, warehousing, shipping and receiving
-Must have effective customer service and interpersonal skills and ability to handle stressful situations
-Ensures that paperwork is in order and submitted on time
Requirements:
-Must have a valid class 5 driver’s license
-Provide acceptable drivers abstract
-Must be effective in oral and written skills as well as basic math skills
-Works well unsupervised
-Capable of lifting up to 50lbs and to help passengers in and out of aircraft if required
-Able to work shifts including weekends and evenings
-Can withstand a work environment that can be subject to exposure outdoors during inclement weather conditions
-Must be available on short notice and able to fill requirements of shift availability