Company:
Comox Valley Economic Development
Details:
Downtown Tourism and Business Ambassador
Welcome and assist guests/ visitors with inquires on the Comox Valley and region
Work remotely at various tourist events in Comox throughout the summer providing tourism-related information and conducting regular interviews with visitors - Assist with on-site tourism event coordination in Comox & Courtenay - Research and document best practices for Ambassador-related programs, as this is a pilot project and new position
- Work closely with the Vancouver Island Visitor Centre for training and event attendance coordination - Gather information, conduct interviews with the public and develop new resources based on visitor feedback - Support basic update of content and image via online event calendars and websites via WordPress systems
Qualifications & Experience:
SKILLS REQUIREMENT AND PERSONALITY CHARACTERISTICS NEEDED TO BE SUCCESSFUL:
excellent communication and strong customer service skills are required - knowledge of tourist attractions/sites, events and the local area is required - research, administration and time management skills are an asset - able to encourage new and return visits to member businesses and to region - able to support simple business and visitor survey tools for data tracking - enjoys working with the public, and possess a welcoming and professional manor - a good knowledge of travel in British Columbia - strong computer skills which may include Window, Excel, Word Press, Hootsuite knowledge and understanding of Social Media in particular Facebook, Twitter and Instagram - excellent time management skills - sales experience - fluent in English; a second language is an asset