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Pub Manager

Pub Manager

Expiry Date: 
Wednesday, May 29, 2019 - 9am
Job Type: 
Port Hardy and North Island
Port Hardy
The Quarterdeck Inn & Marina Resort
Tourism/ Hospitality
Job Description
The Pub Manager is responsible for the direction and development of an effective Front and Back of House Food & Beverage team by creating and implementing revenue generating programs, cost controls, and operating standards for the food and beverage outlet. This position’s responsibilities include (but are not limited to) the following:


Required: Working directly with the Quarterdeck Management Team, and through effective leadership, management and interpersonal skills you will be able to optimize the guest experience and maximize revenues within the Pub.

Oversees all aspects of the day-to-day operation of the pub in an efficient and cost effective manner, ensuring that appropriate standard and controls are in place. Quality of food and customer service standards are of critical importance.

Primary Responsibilities:

Actively participates as a member of the resort management team, and builds relationships with and supports all other members of the management team.

Actively participates in weekly Managers Meetings and is responsible for the related action items as part of that team.

Actively participates in Health & Safety Committee Meetings and the Return to Work Program.

Maintains budget controls and approves all departmental expenses while monitoring sales, cost of sales and labour against projections and reacting to variances.

Leads food and beverage menu planning and costing to arrive at budgeted cost of sales; produces all menus and price lists in line with budgeted COS % to achieve annual COS %.

Manages all food, liquor, beer and wine inventory including monthly counts.

Oversees weekly food & beverage purchases to ensure property inventory levels are maintained.

Ensures high level of cleanliness inside and outside the pub.


Maintains a regular presence within the front and back of house whereby the Manager leads by example-works shoulder to shoulder with the staff and becomes familiar with regular guests and members of the community; leads pre-service meetings.

Handles complaints in a timely and effective manner and ensures timely conflict resolution amongst food and beverage team.

Hires people that conduct themselves professionally and as a cooperative team member.

Provides detailed training with all staff to ensure that standards are achieved.

Suspends or terminates staff according to proper personnel practices.


Excellent communication and conflict resolution skills required.

Excellent interpersonal skills.

Excellent time management and organizational skills.

Working knowledge of Squirrel POS system.

Food Safe Certification is required
How to apply: 
Email: or drop off in person