Company:
Comox Military Family Resource Centre
Details:
• Assessment and Referral
o Assess client needs and resources and develop an action plan.
o Provide referrals and resources to family members based on individual needs and resources.
o Provide follow-up to the family member and modify action plan as needed.
o Maintain a current listing of services and community resources.
• Intervention and Support
o Conduct assessment by phone or in person within 24 hours (if primary contact).
o Provide group and/or individual counselling support to family members.
o Meet with individuals and families in urgent situations.
o Ensure back-up staff and/or resources are available during periods of absence and non-working days.
o Provide a level of support appropriate to the family member’s strengths and needs.
o Advocate on behalf of families.
o Assess and approve emergency childcare.
o Through the Family Navigator program provide families with resources and information on special needs.
• Program Development and Delivery
o Provide Crisis Management Training to Staff and Volunteers.
o Employ a method of collecting statistics that is compatible with the overall evaluation plan of the Comox MFRC and in accordance with the Board of Registration for Social Workers in British Columbia Code of Ethics and Standards of Practice.
o Coordinate and facilitate personal development workshops and groups.
o Provide education and awareness on mental health, domestic violence and child safety.
o Staff are required to organize and purchase any extra requirements for any programs they are coordinating
• Military Health Liaison
o Develop goals and the action/evaluation plan for the phased implementation of the FHL service.
o Maintain a comprehensive database of physicians, specialists, and allied health services in the local and surrounding geographical areas.
o Ensure that incoming families are aware of and have access to information about local medical services and connect outgoing families with a liaison at their gaining unit if available.
o Work with and support families as appropriate, thus enabling them to connect with medical and allied health services.
o Facilitate families seeking help with obtaining information for out-of-area supports, and services if/when they are referred for out of area health services.
o Maintain records for military family health liaison clients served.
o Develop and implement a process to track and report on client satisfaction, and undertake appropriate service enhancements based on client feedback and assessed feasibility.
o Consult with physicians and medical offices regarding their status of accepting new patients.
o Establish positive and strategic communications with local physicians and medical offices aimed at building a relationship that facilitates timely access to services for military families.
• Networking with Community Resources
o Establish working relationships with other professionals in the community and partner where appropriate with service delivery.
o Participate in military and civilian social wellness committees (Comox Valley VAWIR, 19 Wing Strengthening the Forces, 19 Wing FVCA Committee, 19 Wing Family Violence Crisis Team).
o Liaise, establish and maintain an effective working relationship with both military and civilian agencies and services to ensure a coordinated approach to the provision of services.
o Liaise with military families and 19 Wing on an ongoing basis to identify concerns, needs and satisfaction with program/service delivery.
o Provide information about the Centre to individuals, groups and organizations within the area served.
• Secondary Duties
Duties may include, but are not limited to:
o Participating actively in the organization and running of special events (Rexspo, Volunteer Appreciation Events etc.)
o Attending and participating in staff meetings, professional development activities and staff training
o Keeping personal office space hygienically clean, free of clutter, garbage and tidy at all times
o Assist with the cleaning of common areas (staff room, supply storage, FS&R storage, classrooms etc.)
o Participation in facility maintenance days
o Occasional work related travel
o Quarterly, ensure web based, print and multimedia information is current and up to date.
o Other related duties as assigned by the Executive Director
Qualifications & Experience:
• The PSI must hold a minimum of a Bachelor’s degree and be eligible and registered with their professional body. (i.e. Board of Registration for Social Workers in British Columbia)
• Proven ability in crisis intervention, assessment and referral, group facilitation and program development
• Two years related experience
• Exceptional organizational, interpersonal skills
• Strong computer skills (MS Word)
• Previous experience/knowledge or experience with the Military Community would be an asset
• Ability to speak French would be an asset
• Willingness to work flexible hours