Details:
Since 1989 Berwick Retirement Communities has been offering quality retirement living in five residences across BC: Victoria (2), Nanaimo, Comox, Kamloops and soon to be Campbell River. We are proud to be Island Owned & Managed.
Berwick Retirement Communities has an exciting opportunity for the position of General Manager at our newest community in Campbell River, BC. The General Manager is responsible for the overall management, operation, and community engagement of a 132 suite retirement community comprising of independent and assisted living suites.
• Full-time
• Must be flexible in hours of work to meet operational requirements
• On-call duties as required
• Full and comprehensive benefits package
• Compensation to commensurate with experience
The successful candidate will possess strong leadership skills to direct and support a management team. The General Managers is directly responsible for the health and performance of the residence including resident satisfaction, financial leadership, sales and marketing, and human resource management. Externally, the General Manager will establish strategic community relationships with key stakeholders that will enhance the residence’s operations, positive public reputation, and promote/market the community.
Knowledge, Skills, & Abilities:
You possess the ability to lead at both the strategic and operational levels
You are an energizing, inspiring, and very innovative person, not only within your work, but with your work ethic and style
You have the ability to draw people together to share ideas so that they feel they own it together
You possess strong interpersonal and conflict resolution skills to support a management team
You are not afraid to communicate openly at both business and technical levels
You are a confident builder of strategic community relationships / bridge-building with relevant stakeholders within the wider business community
Excellent written and oral communication skills with the ability to effectively supervise and lead activities of department managers
Strong ability to develop and set goals, and ensure accountability to goals under a continuous quality improvement philosophy
Self-motivated team player with a strong ability to effectively interact with various individuals involved in providing holistic care in a flexible resident focused environment
Berwick Retirement Communities promotes an environment which integrates hospitality with superior customer service and care. As the General Manager you will uphold a philosophy that respects the resident’s dignity and self-esteem by supporting choice, independence, and autonomy.
Please email your cover letter and resume to the attention of Human Resources at hrmanager@berwickrc.com on or before May 16, 2014.
Note: A criminal record check is required pursuant to the Criminal Records Review Act for working with vulnerable adults. TB test and employment medical also required.
Qualifications & Experience:
Qualifications:
Degree or diploma in gerontology, nursing, social work, hospitality, or business
A minimum of five (5) years relevant management experience preferably in the retirement or hospitality industry
A combination of training, education, and management experience will also be considered
Experience in a progressively responsible role with demonstrated ability in leadership, human resource management, sales and marketing, and financial management
Solid understanding of business planning processes and key business metrics to be achieved
Demonstrated sound financial knowledge and understanding of how decisions can impact results
Experience working with seniors, families, and the community
Knowledge of the BC Community Care and Assisted Living Act would be an asset
Computer proficiency (Microsoft Office applications)